KEY RESPONSIBILITIES:

• Life cycle maintenance of products (e.g. PITE exemptions and resubmission of dossier in CTD format).
• Technical amendments to all Certificates.
• Maintenance of regulatory compliance systems
• Internal and cross-functional collaboration.

REQUIREMENTS:

• Qualifications: B. Pharmacy
• Experience: 5 years plus regulatory experience & knowledge of Regulatory tracker platforms and Databases
• Current Regulatory & Legislative knowledge for South Africa & Sub-Saharan African countries.
• Analytical / conceptual skills and attention to detail
• Good communication skills and be fluent in English
• Ability to work independently and cross-functionally
• Results driven
• Computer literate (MS Office, Word & Excel)

KEY RESPONSIBILITIES:

• Apply the sales process to varied selling solutions and with different customers, with the result sales targets are met or exceeded
• Analyse market business trends to develop and execute a territory business plan to capitalize on current and future opportunities within the local market
• Report on competitor activities across the region, working with the Marketing team and the Commercial Leader accordingly
• To generate demand for the company's products, to be closed either by Company approved distributors/or direct sales where appropriate
• To be the customer’s expert on the Company's focus products
• To coordinate and conduct sales meetings and product training for customers including training and vendor days with dealers & telesales teams
• To effectively and professionally present to groups of dental care professionals, including dental student and postgraduate education departments
• Develop and maintain good relationships with key personnel including all relevant sales and market personnel
• Comply with all corporate governance requirements and regulatory requirements
• To maintain and update the CRM-report daily with information from the meetings (calls/apps per day)
• Collaborate on marketing programmes by monitoring and providing accurate tracking, reporting and follow up to ensure a consistent and professional marketing campaign
• Be able to articulate business as well as clinical benefits of the products
• Professionally manage and process customer complaints in accordance with the Company's procedures
• Work with the Clinical Educators in regards KOL meetings/presentations
• To consistently reach company objectives / goals and sales targets as set out in quarterly bonus scheme and yearly objective review - (individual sales targets achieved)

REQUIREMENTS:

• Excellent product and industry knowledge
• Able to apply Professional Selling Skills principles to all sales dialogue
• Professional with proven ability to build appropriate relationships with key customers
• Enthusiastic, efficient and highly organized – desire to constantly improve efficiencies and customer focus
• Structured and clear thinker – ability to prioritize a demanding workload through business planning and territory management
• Ability to work collaboratively and within a highly collaborative team environment
• Commercial and experience of sales is essential
• Proven success and able to bring techniques and passion for best practice in this field
• Ability to work within a highly collaborative team environment

SKILLS:

• Computer literate – Excel, PowerPoint, Word, Outlook
• Strong results orientation and analytical skills
• Excellent communication skills including presentation skills
• Able to undertake regular business travel and hold a valid local driving license
  

Candidates that meet the criteria may submit their CV to jobs@mnarecruitment.com

Should you receive no response within 14days, please consider your application unsuccessful

KEY RESPONSIBILITIES:

• Apply the sales process to varied selling solutions and with different customers, with the result sales targets are met or exceeded
• Analyse market business trends to develop and execute a territory business plan to capitalize on current and future opportunities within the local market
• Report on competitor activities across the region, working with the Marketing team and the Commercial Leader accordingly
• To generate demand for the company's products, to be closed either by Company approved distributors/or direct sales where appropriate
• To be the customer’s expert on the Company's focus products
• To coordinate and conduct sales meetings and product training for customers including training and vendor days with dealers & telesales teams
• To effectively and professionally present to groups of dental care professionals, including dental student and postgraduate education departments
• Develop and maintain good relationships with key personnel including all relevant sales and market personnel
• Comply with all corporate governance requirements and regulatory requirements
• To maintain and update the CRM-report daily with information from the meetings (calls/apps per day)
• Collaborate on marketing programmes by monitoring and providing accurate tracking, reporting and follow up to ensure a consistent and professional marketing campaign
• Be able to articulate business as well as clinical benefits of the products
• Professionally manage and process customer complaints in accordance with the Company's procedures
• Work with the Clinical Educators in regards KOL meetings/presentations
• To consistently reach company objectives / goals and sales targets as set out in quarterly bonus scheme and yearly objective review - (individual sales targets achieved)

REQUIREMENTS:

• Excellent product and industry knowledge
• Able to apply Professional Selling Skills principles to all sales dialogue
• Professional with proven ability to build appropriate relationships with key customers
• Enthusiastic, efficient and highly organized – desire to constantly improve efficiencies and customer focus
• Structured and clear thinker – ability to prioritize a demanding workload through business planning and territory management
• Ability to work collaboratively and within a highly collaborative team environment
• Commercial and experience of sales is essential
• Proven success and able to bring techniques and passion for best practice in this field
• Ability to work within a highly collaborative team environment

SKILLS:

• Computer literate – Excel, PowerPoint, Word, Outlook
• Strong results orientation and analytical skills
• Excellent communication skills including presentation skills
• Able to undertake regular business travel and hold a valid local driving license
  

Candidates that meet the criteria may submit their CV to jobs@mnarecruitment.com

Should you receive no response within 14days, please consider your application unsuccessful

Purpose:

The MSL serves to advance science and standards of care for patients, healthcare providers and payers, and ensure they can access all the practical and clinically relevant information and solutions they need to use the Company's products efficiently and safely. Collectively they work to make a remarkable impact on patient care around the world.

Responsibilities:

• Provide scientific and technical leadership to ensure professional and credible relationships with thought leaders and external experts of strategic importance to the Company. Ensure a strong medical and scientific presence for the Company in key academic centers by facilitation of research and educational initiatives, while supporting requests for medical and scientific information on products or areas of therapeutic interest to the Company.
• Support internal teams such as sales and marketing and members of the Brand Team to develop their scientific and technical expertise through the delivery of scientific update presentations. Work collaboratively and cross-functionally with other in-field members while retaining functional independence.
• Assist in the initiation, oversight and follow up of assigned clinical studies and medical projects initiated within the therapeutic area for which the MSL carries responsibility (e.g. pre and post marketing clinical activities such as registry/database projects, epidemiological surveys, post-authorization studies (phase IV) and Phase II-III trials. All such activities must comply with applicable local laws, guidelines, codes of practice, SOPs, and Company R&D (GPRD) SOP's.
• Act as the point of contact with thought leaders to facilitate investigator-initiated study (IIS) ideas and requests for support to the local and global medical teams as appropriate
• Serve as a point of contact within the Medical Affairs team for thought leaders and external experts within an assigned geographic area in order to satisfy their needs for scientific knowledge in a therapeutic area and, when requested, relevant Company medicines, to support their safe, effective and appropriate use.
• Deliver credible presentations on scientific matters to physicians, individually or in groups (meetings, clinical sessions, etc.), where requested, but with the focus on Tier 1, 2 and 3 thought leaders.
• Participate in the selection process to identify appropriately qualified thought leaders the Company would wish to engage in collaborative efforts – such as potential research collaborations, or educational and advisory roles (Advisory Boards, Congresses, Symposia, etc.); while ensuring a high level of scientific or educational integrity in these collaborative efforts.
• Identify, collect and internally provide insights into medical and scientific field intelligence – for example, competitor research and medical strategies, educational activities. Attend relevant scientific meetings and Conferences.Collaborate with internal stakeholders to develop summaries of key data and other scientifically relevant information to inform Company strategic priorities and initiatives.
• Provide key thought leaders / external experts and internal medical and clinical teams with scientific and technical support for publications of scientific or medical interest.
• Ensure that all activities and interactions are conducted with due regard to all applicable local, global and national laws, regulations, guidelines, codes of conduct, Company policies and accepted standards of best practice.

Qualifications:

• Advanced degree (e.g. PharmD., MD, PhD) in a relevant scientific discipline is preferred but candidates with an undergraduate degree in a relevant discipline and demonstrated experience will be considered.
• Experience in developing and maintaining expert knowledge for the assigned therapeutic area, and in medical research in general.
• Solid knowledge of the pharmaceutical environment and the role of Medical Affairs to advance the medical and scientific objectives of a pharmaceutical company.
• Demonstrated expertise in the scientific methods applied to clinical research and current legislative/regulatory controls applicable to this research
• Ability to comprehensively learn about new subject areas and environments.
• Excellent written and spoken communication and presentation skills, with a demonstrated ability to develop and maintain strong collaborative relationships with thought leaders, physicians and other healthcare decision makers.
• A good understanding of written and oral English is desirable.
• High customer orientation.
• Strong commitment to compliance with the relevant rules and procedures, and to scientific quality and integrity.

Main duties

Ensure legal compliance of the pharmacy at all times and maintain a state of readiness for inspection by an authority

Ensure all aspects of the RP’s responsibility as per the SA GMP guideline are covered at all time

Oversee DRP and regulatory work to maintain current registrations

Liaise with 3rd party distributor on any issues and QA management

Batch documentation review and batch release for the SA market

Maintain the QMS to PIC/S GMP standard

Audit local and overseas facilities as and when required

Provide in-house training as per skills matrix and GMP requirements

Compile annual product reviews (local component)

Assist with pharmacovigilance activities as and when required

Review and assist with approval of printed packaging components

Assist with compilation, review and approval of promotional and advertising material

In conjunction with the Country Manager maintain good relationships with relevant stakeholders

Minimum Requirements

B.Pharm or equivalent degree

• Current and active registration as a pharmacist with SAPC
• 5 years’ experience in pharmaceutical industry in SA
• Specifically QA and/or Production experience
• MS Office proficiency at advanced level (Word, Excel, PowerPoint, Outlook)
• Adobe DC/PRO proficiency at advanced level
• English speaking on first language level
• Strong organizational and management skills

Advantageous

• Knowledge of regulatory affairs, dossier management and eCTD
• Additional experience in pharmaceutical industry e.g. pharmacovigilance, compliance
• Experience with manufacture of sterile dosage forms and/or biological products
• Additional languages – Afrikaans, German, French, Swedish

Operational Requirements

• 40 working hours per week
• Office bound with flexi time to be discussed
• May be required to work additional hours where critical deadlines need to be met
• May be required to travel (including overseas) to meet the business needs
• Liaise with European head office and manufacturing sites
• Liaise with local warehouse and local staff

Key Competencies

• In depth knowledge of the pharmaceutical industry in SA
• In depth knowledge of QA and QMS
• Technical / Professional knowledge and skills
• Planning and organising
• Attention to detail
• Verbal and Written Communication
• Analytical / problem solving skills
• Initiative, self-motivation and self–management

Job Purpose:

Effectively administer a Customer Account portfolio within a high-pressure environment ensuring an excellent customer experience for external and internal stakeholders. The target is to ensure and maintain high service standards and Customer satisfaction.
The successful candidate will be energetic, a great communicator with all stakeholders and have a keen eye for detail.

Key Responsibilities:

• Live the Values and display the Leadership Imperatives
• Deliver on the companies Customer Experience Promise and live the principles of being Proactive, Caring, Reliable and Effortless for our Customers and Distributors to work with.
• Act as 2IC with accountability and transparency
• Collaborate closely with the Customer Development team to drive excellent service levels, successful product launches and build Customer trust in the company.
• Be the driver of innovation and new ways of work within Customer Services.
• Manage exceptions to the Business Rules in a compliant manner and with due consultation with management.
• Effectively manage Customer orders in a SAP environment, from order receipt to invoice creation, working towards zero defects on orders to eliminate Customer claims.
• Liaise with Logistics Service providers and freight forwarders to ensure on time delivery of Customer orders with minimal damages and defects.
• Analyzing and resolving all Distributor complaints and queries in a professional manner within the timelines agreed.
• General administration, compliance and office safety.

Requirements:

• Diploma (Supply Chain/Logistics/Sales or equivalent)
• B2B interaction experience essential. FMCG Customer Services experience advantageous.
• Capable future people leader.
• Computer literate in MS Office (advanced excel).
• Demonstrated understanding of processes and systems with familiarity of SAP advantageous.
• Be able to work under pressure and deliver quick results.
• Must be an excellent communicator (verbal and written) with strong demonstrated analytical skills.
• Must be able to prioritize and plan tasks as an individual and in a team setting

Key Responsibilities:

• Collaborate with Functional Manager (FM) / Clinical Research Manager (CRM) for country protocol feasibility and site feasibility assessment in conjunction with Clinical Trial Assistant (CTA) (if applicable), Site Manager (SM) and Clinical Trial Manager (CTM)/Global Trial Lead (GTL). Implements any local criteria for site selection.
• Ensure consistent conduct of pre-trial assessment visits and instruct teams on appropriate follow-up of pre-trial visit report and country feasibility report. Recommends suitable sites for selection to participate in trial.
• Collaborates with the Global product Lead (GPL), CTM/GTL, local management / Country Head and other study team members to select final site list.
• Contributes input to the study management documents at a country level or initiates development of these documents for a single country trial, as per SOPs.
• Leads and coordinates local trial team activities in compliance with SOPs, other procedural documents and applicable regulations. Leads local project planning activities to meet recruitment targets and to deliver high quality data on time and within study budget. Including but not limited to: development of local trial specific procedures and tools, recruitment planning, contingency and risk management, and budget forecasting
• Ensures that all Adverse Events (AEs) / Serious Adverse Events (SAEs) / Product Quality Complaints (PQCs) are reported within the required reporting timelines and documented as appropriate.
• Maintains and updates trial management systems. Uses study tools and management reports available to analyse trial progress.
• Monitors country progress and initiates corrective and preventative actions (CAPAs) when the trial deviates from plans and communicates study progress and issues to study management teams.
• May submit requests for vendor services and may support vendor selection.
• In certain situations, may assist in negotiation of trial site contracts and budgets. Forecasts and manages country / local trial budget to ensure accurate finance reporting and trial delivered within budget. Adheres to finance reporting deliverables and timelines
• Attends / participates in Investigator Meetings as needed. May schedule and conduct a local / country investigator meeting.
• Conduct local trial team meetings and provides or facilitates SM training when needed (i.e. implementation of study amendment and changes in study related processes).
• Reviews and approves Monitoring Visit Reports submitted by SM; identifies issues and / or trends across a trial project and escalates deviation issues to the CTM / GTL and FM as needed.
• Reviews and approves site and local vendor invoices as required. Manages local study, as required.
• Prepares country specific informed consents in accordance with procedural documents / templates. Reviews and manages site specific informed consent forms in accordance with SOPs, other procedural documents and applicable regulations.
• Organizes and ensures IEC / HA approvals, if applicable, and ensure that the trial is in compliance with local regulatory requirements.
• Works with SM to ensure CAPA is implemented for audits and inspection or any quality related visits.
• Complies with relevant training requirements.
• Acts as a subject matter expert for assigned protocols. Develops strong therapeutic knowledge to support roles and responsibilities. May represent GCO on cross functional teams.
• Acts as a primary local / country contact for a trial. Establishes and maintains excellent working relationships with external stakeholders, in particular investigators, study trial coordinators and other site staff; and internal stakeholders, including Medical Affairs and Marketing for Medical Affairs trials.
• Actively leads or contributes to process improvement, training and mentoring of CTAs, SMs And other LTMs.
• Conducts accompanied site visits with SMs as delegated by the FM.
• Assumes additional responsibilities or special initiatives such as “Champion” or “Subject Matter Expert”.
• Represents Functional area in process initiatives as required

Requirements:

• A minimum of a Bachelor Degree in Arts (BA) or Science (BSc) in Life Sciences, Nursing or related scientific field (or equivalent experience) is required
• Minimum of 4 years of pharmaceutical and / or clinical trial experience is preferred (including site monitoring experience), however, other relevant experiences and skills may be considered by the hiring manager when considering the candidate’s eligibility
• Specific therapeutic area experience may be required depending on the position.
• Should have a solid understanding of the drug development process including GCP and local regulatory requirements.
• Willingness to travel with occasional overnight stay away from home.
• Strong leadership skills.
• Solid communication and computer skills required.
• Proficient in speaking and writing English.
• Excellent written and communication skills.
• Strong experience in mentoring / coaching and providing training to other LTMs, SMs and CTAs.
• Demonstrated ability to lead initiative / small teams.
• Flexible mindset and ability to work in a fast-changing environment.
• Ability to work on multiple trials in parallel in different disease areas, if required.

Key Responsibilities:

• Cross sector responsibility for the Pharma and Consumer division in supporting the coordination of drug safety reporting requirements.
• Responsible for the collection, review and reporting of Adverse Events (AEs), AEs combined with Product Quality Complaints (AEs +PQCs) and special reporting situations, obtained through the following sources: spontaneous, solicited, clinical studies, data generating activities, local regulatory authorities (RAs) and other potential sources e.g. literature sources.
• Assist with initial quality review and assessment of individual cases.
• Co-ordinate/perform the follow-up of missing information from the AE reporter.
• Develop and maintain an up-to-date list of all local authorities relevant to Pharmacovigilance (PV) and, where applicable, other official bodies to which local AEs reporting is delegated by the authority.
• Maintain a tracking system to track the cases that require reporting to Regulatory Authorities and submission of cases versus timelines.
• Ensure that day-to-day PV functions are performed satisfactorily, and that full regulatory compliance is maintained at the Local Operating Company level.
• Share with the internal stakeholders comprehensive PV requirements to achieve LOC compliance.
• Supporting the Local Safety Officer to ensure an appropriate pharmacovigilance and drug safety system is continuously maintained.

Requirements:

• Qualifications: B. Pharmacy and/or equivalent medical degree
• Experience: Pharmacovigilance experience advantageous
• Computer literate (MS Office, Word & Excel)
• Sound knowledge of general medicine, pharmacy and/or clinical practice.
• Awareness of and familiarity with industry principles of PV drug development and pharmacology.
• Attention to detail and strong methodical preference with a high sense of urgency and accountability.
• Effective in working as a team, or as an individual.
• Ability to communicate effectively with a broad range of internal and external stakeholders.
• Good verbal and written communication skills

Key Responsibilities:

Responsible to build brands and to improve Market Share and Market Share in line to Market Growth.
Responsible for managing complete product portfolio.
Responsible for product planning, marketing and representative training. This includes: product management throughout the lifecycle of the product and working closely with the Sales and Regulatory Affairs department to deliver viable products into the South African market.
Must have the ability to interpret, analysis and present Rx and IMS data for support of business decisions and analysing market trends/potentials of products.

Product Management
Manage external suppliers and agencies.
Plan conferences and cycle meetings.
Plan and attend marketing related functions and events.
Review and recommend all promotional material.
Develop and oversee electronic and print marketing.
Identify branding/marketing opportunities.
Research market sectors to determine requirements and develop and implement marketing plans for new product launches and current products.
Propose and manage the marketing budget.
Develop and implement strategies to strengthen the products and organization.
Work in conjunction with the RA department and BD to identify products for filings and registration that is in line with the company strategy.
Support the field force activities by taking into consideration the marketing strengths relative to competitors, selling opportunities, customers’ needs and buying trends.
Forecasting, monitoring of sales & market trends to ensure optimal stock levels

Data Management

Good knowledge of Microsoft Office (including Excel, Word, Powerpoint and Outlook).

Data analysis utilizing the tools such as IMS & Impact Rx as and when required.

Presentation of data to the management team as and when required.

Training Management

Product and disease/condition training for representatives.

Acquiring recent journal articles to keep representatives updated on new developments regarding the products they are detailing and/ or the disease entities related to their products.

Working with representatives in field periodically to ensure proficiency in both product knowledge and the accompanying sales messages.

Development of tests and assignments to assess representative competency and identify problem areas to be targeted.

To identify possible areas of career and take corrective measures in line with company policy.

Minimum Qualifications:

MBA, BSc, BPharm, BA in Marketing or equivalent tertiary qualification.

Six (6) years’ experience on Product Management (within generic companies) with successful track record.

Key Responsibilities:

• Ensure approval of registration applications of all medicines in applicable countries
• Ensure the maintenance and update of registrations in accordance with the relevant legislation, regulations and guidelines as new information (chemical/ pharmaceutical/ clinical) becomes available.
• Compilation of registration dossiers for submissions for the medicines 
• Ensure that the local Regulatory Affairs unit applies the latest Procedures and Guidelines as published
• Ensures that the applicable country specific Fees are paid on time.
• Perform QC on all artwork and approve all printed packaging material (package inserts, cartons, and labels) prior to final printing runs. Review and approve the PQR.
• Prepare and update data for MDR, MIMS or any other external product database for all marketed products in liaison with the Head of Regulatory Affairs.
• Establish and maintain effective relationships with colleagues, healthcare professionals, third party service providers and regulatory authorities
• Ensure speedy approval of registration applications of all medicines in applicable countries.
• Ensure the maintenance and update of registrations in accordance with the relevant legislation, regulations and guidelines.
• Country Regulatory Coordinator Function, to ensure shorter turnaround times based on the latest procedures.
• Ensure a Compliant product status at all times (update BRAIN) on CMC & Clinical

Experience & Qualifications:

• B. Pharm degree
• Registration with South African Pharmacy Council as a practicing Pharmacist
• At least two years in the Regulatory Affairs department and Production.
• Good analytical, organizing and communication skills.
• Strong interpersonal and communication skills

Broad Purpose/Function of the job:
• Responsible for the efficient installation, operation, maintenance and modification of all site services, utilities and equipment.
• This includes, but is not exclusive to, HVAC, air conditioning equipment, chilled water plant, steam generation and reticulation plant, compressed air plant, effluent plant, water purification plant, potable water reticulation systems, dust extraction plant and building management systems
• Assists with the implementation and execution of facilities projects and regional programs
• Responsible for the execution of good engineering practices to ensure compliance to the appropriate safety standards and relevant codes of practice
• Responsible for the efficient and effective operation of all equipment by conducting checks and inspections, applying condition-based monitoring techniques and principles, equipment trouble shooting and conducting repairs
• Responsible for the efficient and effective delivery of equipment / process / utilities services, by engaging with cross functional teams to ensure that the operational plan is met

Duties/Responsibilities:
• Perform standby duties and executes critical breakdowns or repairs
• Timeously conducts planned maintenance activities according to the CMMS schedule
• Initiates and executes change controls, investigations and root cause analysis activities
• Assists in the planning and control of equipment spares and maintenance stock inventories
• Completes all ad hoc work requests as required
• Assists with installation and commissioning of new plant and equipment
• Assist with reporting of KPI’s & metrics for facilities services and utilities. Maintain an effective maintenance program and strategy for all services and utilities equipment
• Execute best practices for asset management and asset condition care, including updating SOP’s
• Execute and maintain regional facility programs and standardization
• Manage and execute regional safety and compliance programs
• Ensure Compliance to Legal, EHS & Quality Requirements

Qualifications/Experience/Requirements:
• Appropriate trade test in Fitting & Turning, Millwright or qualified Refrigeration
Technician
• 5 years working in the engineering or facilities field, in a pharmaceutical or FMGC environment
• 3 Years in the operation and control of HVAC or refrigeration systems and chilled water plant using building management systems including advanced preventative maintenance technologies and methodologies
• Experience in the operation and control of steam generation plant (Boilers) will be advantageous
• Continuous Improvement, Lean Principles would be advantageous

Skills & Competencies:
• Demonstrate technical competence in the facilities services and utilities field
• Good understanding of equipment preventative maintenance principles and criticality matrix
• Project management skills and understanding of end to end project execution
• Interpersonal skills; Active listening, provides constructive feedback, team player, communication skills
• Ability to work independently and within cross functional teams
• Analytical, practical and good decision-making skills including root cause analysis and lean principles
• Initiative and Drive – Results Driven
• Computer Literate

Day to day commercial activities include contract implementation and management, reimbursement support, developing and maintaining strategic relationships with key decision makers, delivering sales, profit and customer investment targets.

Responsibilities:           

• Develop Key Strategic Account Plans in line with the Business Unit plan
• Driving business growth & improving commercial execution
  • Growing Sales
  • Revenue
  • Gross margin

• Responsible for the day-to-day commercial aspects of client business relationships, including compliance to contracts and or agreements, contact with customers, delivering sales calls, participation and preparation of meetings and negotiations. (Negotiating prices, terms of trade, discounts, rebates, returns, etc.)
• Manage expenditure within trade spend budgets and trading terms with the Key Customers
• Systematically analyses reports on sales results, expectations, market, competition and trends
• Overall coordination of negotiations around all business dealings connected to defined customer(s)
• Monitor stock levels key accounts/ wholesalers/distributors and advise on customer inventories
• Develop and nurture customer relationships with Buyers, ordering departments and internal stakeholders Supply Chain, Finance & Marketing
• Ensure reporting of weekly numbers to the National Key Accounts manager so as to track performance & manage month-end close process effectively

Core Competencies:     

• Solid financial and business acumen
• Dynamic
• Excellent quantitative & analytical skills with a strong attention to detail & accuracy
• Ability to develop strong relationships with both internal and external customers
• A desire to work in a high growth and results-oriented team environment
• Negotiation, influencing skills, business orientated, skills and target driven.

Requirements:

• Existing relationships with pharmaceutical wholesalers
• Generic background would be advantageous
• 3 - 5 years Pharmaceutical Key Account experience

Daily Tasks, Roles & Responsibilities 

1.Managing the ordering of 40 product lines (Purchase Orders, GRV’s to balance with DSV & BOM’s).

2. Managing the launch of new products or changing of existing artwork: 

2.1 Request quotes on concept (new bottle, label, PI/PIL, carton). 

2.2 Requesting die-lines of all the above. 

2.3 Assign barcodes. 

2.4 Mange approval and sign-off of design. 

2.5 Send approved artwork to Medikredit for nappi code. Cession letter may be required if purchased & MBR 20.8. 

2.6 Once sign off has been received, plates for carton & label need to be ordered. 

3. Managing receiving launch products in to DSV: 

3.1 Filling in a New Product Launch form, which requires info such as dimensions, weight, SEP, nappi, barcode, ingredients, name and assigning of a DSV code. 

3.2 A pre-note is completed which requires info such as batch number, expiry date, manufacturing date, quantity, delivery date, retention samples required. 

3.3 Release form completed for the RP to check against retention samples. 

4. Deviation forms (either damaged stock or short delivered) are completed and sent to DSV if need be.

5. Monthly expiry reports sent from DSV need to be completed and sent back.  

6. Monthly deals are sent to DSV after approval from management. 

7. Corporate pricing, which differs from any deals or above loaded SEP’s are sent to DSV for loading after approval from management.

8. Listing of new products at Wholesalers.

9. Product Upliftment & Complaints.

10. Loading of price reductions or increases at DSV.

11. Quotes for freight.

12. Sourcing any raw materials at the best possible price.

13. Return to Supplier from DSV

14. Sending any marketing material (pack shots, PI/PIL’s, labels or product) to marketing agents.

15. Assisting reps with any admin or ad-hoc queries from pharmacies or wholesalers, i.e. payments, what deals are loaded, price lists, DSV ordering codes, product info, vouchers.

16. Organizing stock for expos. 

Requirements:

3-year Supply Chain Degree OR 5 years’ experience working in supply chain.

Minimum 3 years in warehousing and distribution.

Competency in Excel at an intermediate level, Excellent analytical skills, Excellent attention to detail, Work independently, Strong presentation skills, Knowledge of Navision and SAP (advantageous). 

Good interpersonal skills, excellent written and verbal communication skills.

Key Responsibilities
Responsible to build brands and to improve Market Share in line to Market Growth.
Responsible for product planning, marketing and representative training. This includes product management throughout the lifecycle of the product and working closely with the Sales and Regulatory Affairs department to deliver viable products into the South African market.

Minimum Qualifications:
Health Science qualification or Commercial Bachelor’s Degree
B.Comm or relevant Business Degree/Diploma
Pharmaceutical experience
Extensive product knowledge

Experience Required
3+ years Pharmaceutical/Marketing industry experience
Must have the ability to interpret, analysis and present Rx and IMS data for support of business decisions and analyzing market trends/potentials of products.

Knowledge:
Analytical, financial, budgeting and forecasting skills would be required
Brand/Product/Commercial Management experience
Insight generation and research knowledge are essential
Line management experience in a marketing environment would be an advantage
Previous sales experience would be beneficial.

Skills
Business and Commercial acumen
Analytical skills
Innovative and strategic thinking
Project management
Networking ability
Sense of urgency
Prioritizing and planning
Influential and impactful communication and presentation skills
Adaptability and flexibility in a changing environment3
Solutions and service orientated
Financial Budgeting & Forecasting skills
Decision-making skills
Negotiating skills

Attributes
Must be ambitious, a go-getter and dedicated
Must be able to use initiative and delegate work efficiently
Able to work under pressure and work at a quick pace

Responsibilities:

• Planning
• Conceptualizing and formulating strategies for new Hospital products in both the medium and the long term for approval by the GPM and Marketing Executive
• Gathering and prioritizing product and customer requirements
• Developing relationships with key clients and opinion leaders in order to conduct market research
• Preparation of marketing plans and budgets
• Preparing innovative promotional inputs for implementation of marketing strategies
• Active participation in forecasting for stock projections
• Ensure new marketing material signoffs are initiated timeously to take workload of other colleagues into account and by following relevant SOP’s
• Management
• Ensuring effective brand management and brand building activities
• Managing products through the life cycle
• Managing and initiating patient support programmes
• Achieving top and bottom lines as per organizational goals
• Budgeting and allocation of resources
• Tracking marketing spend monthly in accordance with relevant SOP
• Making pricing recommendations to meet revenue and profitability goals
• Recommend sales incentives
• Work with the Hospital Sales Manager to ensure inclusion of company products on formularies and tenders
• Together with managed care, completing all documentation necessary for product pricing and ensuring timeous submission to DOH in line with relevant guidelines
• Tracking of market share and evaluating any changes in the market to allow fast reaction to competitor activities
• Marketing
• Launching new products
• Enring the tools for implementation of the marketing plan and programmes are delivered to the sales force on time
• Training of field force as per product requirements, in line with marketing plans
• Brief press / relevant media to gain appropriate product exposure
• Planning, organizing and attending congresses as required
• Developing working relationships with key opinion leaders

Requirements:

• Significant Hospital Product Management experience
• A relevant B degree or other relevant qualification
• For external applicants:
• 5 years plus industry experience
• Minimum of 3 years hospital product management experience
• B Pharm degree, Marketing degree or other relevant qualification

Technical competencies required:

• Strong knowledge of tender business, generic pharmaceutical market, industry trends, competitors and marketing strategies
• Financial management, monitoring and budgeting
• In-depth knowledge of marketing processes, systems and practices
• Highly computer literate and numerate

Behavioral competencies required:

• Business acumen
• Team player
• Effective planning skills
• Interpersonal/Influencing/negotiating skills
• Customer focus
• Drive for results
• Innovation and creativity
• Analytical and problem-solving skills

The Account Sales Manager has primary responsibilities for prospecting, planning, organising, and implementing all prospecting activities related to the sales and distribution of the company’s capital equipment in each territory. The Account Sales Manager has high accountability for achieving the territory sales quotas and objectives. This is a position responsible for growing the assigned territory by generating leads and participating in prospecting activities related to the commercial sale of the company’s capital equipment products to physicians and health care professionals.

Key Responsibilities:

Delivering on sales objectives:

• Achieving sales quota results in the assigned territory. Responsible for performing effective territory penetration, coverage and account identification to drive sales and increase the customer base for the Company’s consumables.
• Providing training, presentations and demonstrations (non-patient) to the customer on application and the safe and effective use of the company’s products using effective communication.
• Educating the customer regarding the indications, contraindications, and safety of Company products, and how they fulfill the needs of the customer.

Relationship Management:

• Developing and maintaining supportive, productive and effective relationships at all levels within the organisation.
• Participating in industry-related trade shows/meetings
• Maintaining compliance with all applicable quality and regulatory guidelines as an integral part of business operations.
• Maintain consistent communication with Business Unit Manager, Practice Development Manager – Body Contouring & Key Account Manager, Medical Aesthetics, on all matters related to the territory and region, including accurate forecasting.
• Supporting and helping to facilitate the execution of regional training workshops and tradeshows within the territory and area.

Building Territory Plans:

• Pre-planning sales calls and maintaining efficient time management skills to ensure maximum customer contact and highest level of customer service.
• Developing and maintaining up-to-date territory account files.
• Completing administrative responsibilities including periodic business plans, weekly expense reports, up-to-date account profiles, and customer database.
• Maintaining updated knowledge of the industry and competitive products

Education and Experience:

• This position requires a minimum of a Bachelor’s degree (B.A. or B.Sc.) or equivalent experience.
• Overall 6-8 years or more of selling / marketing experience is preferred.
• 4-6 years of demonstrated success selling medical devices to physicians and/or other health care providers. Preference for direct customer experience with the plastic surgeon and dermatology audience.
• Aesthetic Industry experience is strongly desired, ideally in the capital equipment or medical equipment industry.

Essential Skills, Experience, and Competencies

• Ability to communicate effectively, orally and in writing, with all levels of employees.
• Proven ability to provide a high level of customer service and support to achieve practice integration of the Procedure and ensuring a high level of customer/patient satisfaction.
• Ability to make effective and persuasive communications and technical presentations to physicians, management and/or large groups. Ability to thoroughly understand and communicate the attributes and qualities of Company products using professional selling and closing skills.
• Positive attitude and passion for working within the aesthetic field.
• Ability to use word processing and database applications, and various software programs such as Excel and PowerPoint.
• Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to analyse a variety of technical instructions in mathematical or diagram form and interpret various abstract and concrete variables. Ability to read technical and clinical literature and documents and extract important concepts.
• Strong communication skills, fluent in English (written & oral).

Key Responsibilities:

• To provide technical and administrative support to the Regulatory Affairs (RA) Department, including regulatory dossier lifecycle support.
• Prepare country-specific submission-ready (variation) dossiers based on local regulations and country specific requirements  – in collaboration with RA Experts (for both pharmaceutical and clinical post-registration variations).
• Ensure post-approval activities to take place for those submissions (e.g. compliance tracking and artwork initiation and completion.

Qualifications:

• Related University B Degree
• Experience: Minimum of 2-3 years regulatory or associated department experience
• Current Regulatory & Legislative knowledge for South Africa & Sub-Saharan African countries.
• Analytical / conceptual skills and attention to detail
• Awareness & ability to understand and implement principles of compliance
• Good communication skills and be fluent in English
• Ability to work independently, cross-functionally and cross-regionally (within a virtual Regulatory Management Center)
• Computer literate and use of technology including RA tracking systems (TrackWise / SPS) - preferred
• Computer literate (MS Office, Word & Excel)

Key Responsibilities:

Optimize market access opportunities and gain appropriate reimbursement for specified therapeutic brands to achieve business success

• Ensure patient access and optimal reimbursement of products in portfolios of responsibility
• Identify opportunities and develop value arguments within the healthcare sector to ensure appropriate access over the products’ lifecycles
• Provide strategic input, create and execute arguments (Clinical, HE, Pricing) and market access strategies to demonstrate value to all stakeholders, which supports the company vision of effectively competing for patients

Cultivate external relationships and forge internal collaboration to ensure successful implementation of market access strategies

• Identify and engage with identified stakeholders in the healthcare market to be able to better understand, identify and address their needs and expectations to demonstrate value

Play active, integral role and provide market access support in local operating company country brand value team environment

• Work collaboratively with cross-functional/matrix teams and CVT’s to ensure effective implementation of market access strategies that translates into value for the business
• Ensure and enhance communication and collaboration between the Head of Market Access and all other internal stakeholders - focus on “how” aspects

Experience:

• 3-5 years health care industry experience in sales, marketing, business development or market access (requirement)
• 2-3 years market access experience in healthcare industry or at a health care payer at management or professional level
• Understanding of principles of value-based pricing
• Sound working knowledge of the local healthcare environment, policies and legislation as well as relevant stakeholder groups
• Knowledge of implementation of innovative access approaches (e.g. Managed Entry Agreements) for high cost drugs in SA market will be an advantage

Core Competencies:

• Self-starter and motivated to succeed under pressure
• Ability to navigate complexity, ambiguity and change
• Pro-active, innovative thinking and novel approaches to access solutions
• Analytical, strategic decision-making and project management skills
• Strong communication and negotiation skills
• Ability to work collaboratively and lead through influence within a cross-functional environment
• Customer (including patient) orientated

Duties include:

• To effectively manage the territory
• To maintain and generate constant sales and scripts from Doctors 
• Providing ongoing customer support.
• Add value to an entrepreneurial climate.
• Achieve sales targets and market share objectives.
• Effective territory expense management and control
• Manage key customer sales and effective relationship management.
• Tracking of market share.

Skills:

• Product knowledge on company and competitor products.
• Effective territory management. Knowledge of basic financial calculation i.e. Gross Margins, mark-ups.
• Analyzing of in-house data and external data sources.
• Very strong communication skills.
• Administration skills.
• Ability to work under pressure.

Education and experience:

• Matric pass minimum (Post matric qualification an advantage)
• Valid driver’s license
• Proven successful sales track record of at least 2 years within the pharmaceutical industry is essential.
• Existing relationships with Doctors in Pretoria area
• Must have experience with OTC - detailing