The requirements for the role are :

• ETDP Certified (a must)
• 2 years in insurance training and development (a must)
• Relevant FAIS Fit and Proper qualification e.g. B. Com
• Assessor scope with INSETA (advantage to have)
• Certified Financial Planner (advantage to have)

** Kindly attach your CV, RE5, FSCA Certificate and DOFA report **

Utilise your

• RE 5 (a must) ; FSCA ; CPD ; COB (depending on DOFA)
• 2 years in insurance (a must)
• 1 years’ experience in a client services role (a must)
• 1 years’ experience in Category A, B, C and retail benefits is an advantage

Utilise the following:

* Please send your CV, RE certificates and DOFA report when applying**

• Relevant Qualification (recognised by the FSCA)
• RE 5 and RE 1 Certificates
• Class of Business (Long term insurance and Investments, Pension Fund Benefits)
• 2 years’ experience in Insurance (a must)
• 1-year management and oversight experience in categories A,B,C and pension.
• More than 1 year advice and intermediary experience.
• CPD

Responsibilities:

• Design test plans, scenarios, scripts, and /or procedures. 
• Report bugs, track defects, resolve issues with the developers.
• Implement and Provide input for Test Plans.
• Design test scenarios for automation.
• Check / Review the Test Cases (TC).
• Produce test evaluation reports.
• Keep track of new requirements.

Requirements:

• Suitable qualification
• 3 years of solid testing experience
• Experience working with financial or insurance products.
• Experience with Testing Systems and identifying bugs.
• Non-Functional and Functional Testing experience
• Automation scripting and testing experience.

Requirements:

• Matric or IT Related Degree
• Strong analytical skills
• Creative problem solving skills
• Clear Communication Style, both Written and Verbal
• Quick Learner
• Adaptable to an ever changing environment
• Can do’ Personality
• Team Player
• Thrive on challenges
• Logical thinker

The Client Services Manager is the client point of contact to the organisation, and provides client support, technical assistance, and general relationship management. This person works to resolve problems and ensures that products are delivered timely and as expected. This includes managing projects and programs in a professional manner, and being able to plan strategically. The Client Service Manager has an in-depth knowledge of the client business and the system services required.

Skills

• Leadership
• Ability to pay meticulous attention to detail
• Good communication skills
• Good interpersonal skills
• Decision-making ability
• Lateral thinking ability
• Analytical and problem-solving skills
• Presentation skills
• Time management and organization skills
• Client Relationship management
• Financial Services Industry Knowledge, Business and Systems Knowledge and Experience
• Understanding of the technical aspects of the SDLC

Formal Requirements

Candidates must meet the following minimum requirements:

• Practical experience in the Systems Development Life Cycle and associated Project Management processes (a related qualification is an advantage)
• Practical experience in client service management. A related qualification will be an advantage.
• A broad understanding and experience of the Finance Industry. Knowledge of the Life Insurance Industry would be an advantage. A related qualification and an understanding of business-related products, processes and systems will be an advantage.
• B.Com. or Industrial Engineering degree or a similar qualification would be an advantage.

Personal attributes

• Self-motivated and energetic, with a proactive disposition to achieve objectives within deadlines.
• Passion for excellence
• Embrace change positively
• Integrity
• Team player

The Business Analyst will be working with ILR products i.e. Funeral products, risk products, Life products and will also support the functionalities that enable the operation of the Product, Analysis & Design of new and on-going set-ups. The BA will be involved with testing and verification of setup of product and functionality.

Responsibilities:

• Unpack and understand each ILR functional area;
• Understand the supporting functionality code at a high level;
• Present functional area capabilities to the ILR teams with TechArchs;
• Take ownership (as per overview above) of Configuration;
• Review tasks wherein changes to the business function are implied, or new setup is needed, or upstream/downstream impact is suspected;
• Create new business requirements for identified gaps in current ILR offering;
• Work closely with TechArchs in identified new business requirements to design business solution;
• Actively identify potential roadmap items that would enhance the ILR solution for possible new development;
• Actively keep abreast of industry regulations, developments, trends, etc;
• Present business/insurance training;
• Train & support in terms of functionality and configuration, as well as provide an induction to new team members;
• Work closely with client Product Owner as an MIP stakeholder;
• Work closely with Testers (internal and client) and regression teams;
• Keep other BA’s informed of state of their clients;
• Facilitate with the client’s 3^rd parties: Auditors, Actuaries, Accountants

The Business Analyst will be working with ILR products i.e. Funeral products, risk products, Life products and will also support the functionalities that enable the operation of the Product, Analysis & Design of new and on-going set-ups. The BA will be involved with testing and verification of setup of product and functionality.

Responsibilities:

• Unpack and understand each ILR functional area;
• Understand the supporting functionality code at a high level;
• Present functional area capabilities to the ILR teams with TechArchs;
• Take ownership (as per overview above) of Configuration;
• Review tasks wherein changes to the business function are implied, or new setup is needed, or upstream/downstream impact is suspected;
• Create new business requirements for identified gaps in current ILR offering;
• Work closely with TechArchs in identified new business requirements to design business solution;
• Actively identify potential roadmap items that would enhance the ILR solution for possible new development;
• Actively keep abreast of industry regulations, developments, trends, etc;
• Present business/insurance training;
• Train & support in terms of functionality and configuration, as well as provide an induction to new team members;
• Work closely with client Product Owner as an MIP stakeholder;
• Work closely with Testers (internal and client) and regression teams;
• Keep other BA’s informed of state of their clients;
• Facilitate with the client’s 3^rd parties: Auditors, Actuaries, Accountants

Requirements:

• 4+ years’ experience in systems design and coding in Microsoft .NET, .NET Core, C#, C++, Java or JavaScript.
• Proficiency in a database technology such as SQL Server or PostgreSQL.
• Knowledge of software engineering practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes and testing.
• Experience in interacting with business users to understand requirements and managing the implementation of system changes.
• Experience with any of the following would be advantageous:

• Microservices.
• Docker and Kubernetes.
• Message queueing technologies (e.g. RabbitMQ).
• Event driven architecture.
• Cloud (preferably AWS).

Qualifications:

• Degree or diploma in an analytical, quantitative field such as computer science, engineering, business science or similar.
• Candidates should demonstrate a track record of achievement in the top 25% of their peer group.

• The BSM will be the Head of the unit within the Life Insurance Space
• Responsible for the team’s output and service levels with clients
• Responsible for liability balance sheet management and reporting
• Responsible for capital management and reporting
• Responsible for asset strategy development
• Direct client engagement on balance sheet management matters
• Predominantly covering SA, but also smaller Mauritian operation

Desired Experience and Qualifications

• Qualified Actuary
• At least 6 - 8 years’ working experience with the majority being within life insurance
• Management experience

Responsibilities

• Responsible for liability balance sheet management and reporting
• Responsible for capital management and reporting
• Responsible for asset strategy development
• Direct client engagement on balance sheet management matters
• Covering South Africa

Desired Experience and Qualifications

• Qualified actuary
• At least 8 years’ working experience, some of this experience would have to be from working in non-life insurance

Responsibilities
• Work as part of a larger IT team using the Scrum methodology.
• Interact with business users, Business Analysts and other developers to understand user requirements.
• Develop integration solutions using T-SQL and other vendor integration tools
• ETL development to load Data warehouse
• Maintain existing SSRS report definitions to present the data.
• Support existing integration and reporting solutions in the production environment by analysing problems reported by users and track down their cause through debugging techniques and discussion with other team members.
• Testing and deployment of new development.

Requirements
• 5-8+ years SQL experience (stored procedures, UDF’s, T-SQL, performance tuning and optimization, RDBMS, error handling and logging, etc.) is essential
• Experience with data integration, validation and reconciliation (SSIS, C#, Scala).
• Expert knowledge of reporting technologies (SSRS, PowerBI or similar)
• Experience with creating and maintaining cubes (SSAS) would be advantageous
• Working experience with relational and dimensional database structures.
• Experience in interacting with business users to understand requirements and producing solutions
• Experience working in AWS Cloud implementation would be an advantage
• Exposure to PostreSQL and PowerBI would be an advantage

Skills / Competencies
• Attention to detail and quality.
• Problem Solving
• Willingness to take initiative and responsibility.
• Ability to meet deadlines and deal with pressure.
• Ability to work effectively as part of a diverse team and cross-train with team members.
• Strong analytical skills.
• Good communication

Education
• Degree or diploma in information science or related technical discipline.
• Knowledge of financial concepts and terms and interested in attending courses to improve business knowledge.
• Financial Services industry experience would be an advantage.

Roles and Responsibilities

• Design and build databases for optimal performance
• Ensure data security, scalability, and data integrity within all processes and solutions
• Apply established DB design methodologies
• Determines most effective and efficient software design to meet specifications
• Liaise with Project and Account Manager regarding progress against the project schedule and report any issues and related solutions accordingly
• Consulting with Account managers, Head of Operations and fellow colleagues concerning maintenance, enhancements and development of the system.
• Consistently establish new ways to streamline data import and integration processes and share knowledge across team
• Advise on areas that could be improved on and keep up-to-date with new trends in software development and technologies that can be used to benefit the company.
• Database performance troubleshooting and performance enhancements through performance analysis leading to SQL rewrites, table redesign, and/or indexing

Qualifications & Experience

• Minimum 3 years database development experience
• IT related Degree or National IT Diploma
• MS SQL Database experience preferred, with ability to learn new technologies
• Preference for a person who has worked in a dynamic environment with large volume of records

The PM will be responsible for:

Manage the project plan according to agreed client project targets.
Monitor progress to achieving milestones.
Review the status of all logs for a given development phase (target date) and address any delays with either the Account or Developer Manager.
Make adjustments for estimate changes as communicated.
Consider alternatives/action steps where overruns.
Manage all client facing issues.
Handle all communication between the client and the Company.
Provide regular and transparent feedback on project progress to stakeholders.
Manage changed events affecting project time lines.

Requirements:

Good attitude and aptitude with enthusiasm to achieve.
Knowledge and experience in Personal Finance Industry
Appropriate degrees are an advantage but not a requirement.
At least 3 to 5 years project management experience
Experience with SDLC

Roles and Responsibilities

• Integration of Client’s data and possible external sources to provide overall solution
• Ensure all data import processes run properly
• Vantage solutions are updated per SLAs with clients
• Interact with account manager team, as well as Head of Operations to communicate any issues to client
• Solve any data import and solution update issues promptly
• Ensure highest levels of data integrity and quality during data processing and transformation

Key Competencies

• Skilled in importing data from various sources
• Ability to clearly document and execute processes relating to data setup, technical roadmaps for clients and solution design for data integration processes
• Ability to design and implement data integration workflows in tools such as Alteryx
• Ability to design and implement solution usage reports, and solution error reports, in tools such as Alteryx, Tableau and R
• Ability to self-manage
• Excellent written and verbal communication skills
• Able to effectively speak with Senior people
• Very solid work ethic
• Energetic and flexible
• Ability to work in a quickly growing team
• Desire to work in a flexible environment that focuses on results and rewards results

Qualifications & Experience

• Minimum 3 years cleaning, modeling, and integrating data for internal and external solutions
• Preference for a person who has worked in a dynamic environment with large volume of records
• Experience using ETL tools
• Alteryx experience beneficial