2 Oct '17
Managed Print Services Team Lead (MPS)

Information Technology, Gauteng Centurion

R 14000 - R 18000 Monthly

Managed Print Services Team Lead to manage delivery of SLA of contracted services and solutions on client site. Building high trust with client. 1 year MPS technical experience, 2 years client experience, Matric/higher education. Centurion. Salary up to R220K per annum. APPLY to selene@corporatematch.co.za - only successful applicants will be contacted.

Print Managed Services Technician (Team Lead) wanted for TOP BRAND – based at the client in Centurion. Customer-facing onsite role that is directly responsible for managing the delivery of contracted MPS. Duties include working within the defined proposed services and the delivery of day to day operations of Post Implementation MPS Services and Solutions. Responsible to build a high trust relationship within the Client environment. Basic salary of R14 000 – R18 000 per month.  APPLY online or email selene@corporatematch.co.za – only successful applicants will be contacted. Thank you.

Skills & Requirements:

Matric plus higher education plus at least 1 year MPS, plus 2 years client service experience

Must be technically skilled as will have to work on technical issues on the printers & MFD's

must be able to manage advanced administration and analysis

must be competent to be trained on customer presentations in the future

salary range R14k to R18k

System Access:

Customer Help Desk application.

Siebel (VPN connection needed)  

BI4 (VPN connection needed)

LS Customer Portal.

Fleetview (VPN connection needed)

Worldwide Ticketing Tool (VPN connection needed)

Personal Characteristics

To be able to plan and prioritise workloads effectively.

Strong customer service ethic and be able to liaise with multiple customer levels. Customer service or help desk experience required.

Adaptable and flexible approach.

Problem solving and analytical, data driven approach.

Able to work cross functionally, in a dynamic and changing environment.

 

APPLY ONLINE or email selene@corporatematch.co.za – regrettably only successful applicants will be contacted due to large volumes of CV’s received. Thank you. 

Other Benefits: on target incentives/benefits

Ad Visible Until: 31 October 2017
Ref: JHB000181/SVN

Vacancy Type: Permanent