16 Mar '20
VA Production Support Technician

IT & Telecommunications , Gauteng JHB - Eastern Suburbs


Our client in East Rand, has an opportunity available for a VA Product Support Technician.


  • Degree in Computer Engineering/Information Technology or equivalent
  • A qualification in explosive engineering will be advantageous
  • At least 3 years’ experience software development or desktop and networking support
  • Experience in an Underground and/or Surface mining environment an advantage
  • Must be medically fit to obtain a red ticket
  • Experience in training methodologies
  • Ability to operate independently at remote sites and exhibit creative problem-solving skills
  • Setup and maintenance of communication networks
  • High level of PC skills
  • Travel: Estimated travel – 70%


  • Provide technical, customer and field support on internal support systems and blasting systems
  • Audit and update internal systems to relevant documentation and software
  • Manage and support software licence systems used by channel partners and end users
  • Provide support for channel partners related to inhouse developed software and systems
  • Train users in the setting-up of networks, computer driven peripherals for communication, installation of software, fault-finding software and the detection and removal of malware and viruses
  • Adhere to, all safety aspects of the product and its application as well as safety standards and procedures of the relevant mines

 Please note should you not receive a response within 7 business days of applying, you may consider your application as being unsuccessful.


Ad Visible Until: 13 April 2020
Ref: PT005365/NdK

Vacancy Type: Permanent