13 Jan '21
IT Support Team Leader

IT & Telecommunications , Gauteng JHB - Northern Suburbs

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Our client in the Northern Suburbs of Johannesburg, has an opportunity available for an IT Support Team Leader.

Requirements:

  • Microsoft Certified Information Technology Professional (MCITP) 
  • ITIL certification(s)
  • Minimum 5 years’ experience in IT systems
  • 1 to 3 years’ experience in a managerial role, including experience in implementing and maintaining IT systems and infrastructure
  • Hands on experience with help desk and remote-control software
  • Solid technical background with the ability to instruct and explain to non-technical audience

KPAs:

  • Manage the provision of an IT Service Desk which supports the business and IT strategy and objectives
  • Manage IT operations related to the service desk
  • Ensure high- quality desktop, network and server support to end users
  • Plan and Manage IT service delivery
  • Manage ICT Service Desk and Infrastructure
  • Provide team leadership and direction

Please note should you not receive a response within 7 days of applying, you may consider your application as being unsuccessful. 

 

 

Ad Visible Until: 18 January 2021
Ref: PT005858/Ashni

Vacancy Type: Permanent