6 Feb '18
Head of Sales

Finance, Western Cape CPT - Northern Suburbs

Market related -

A reputable Internet Service Provider seeks to employ a Head of Sales who holds a Bachelor Degree or equivalent qualification. Internet / Technology sales background preferable. Proven track record managing a sales area. At least 5 yrs experience in a sales role at an Internet or Service orientated industry in a management position. Experience with online sales channels, UX and online conversion.

Job Title:                             Head of Sales

Reporting to:                     General Manager (Product, Sales & Marketing)

Job Type:                             Permanent

Area:                                     Based in Cape Town (Northern Suburbs)


Job Description:


The Company’s Product, Sales and Marketing division has a vacancy for a Head of Sales, who will report to the General Manager. The Head of Sales will develop and implement a strategy for all the sales channels including Sales Call Centre in order to achieve sales targets.


Duties & Responsibilities:


  • Meet or exceed sales objectives and targets for the Company
  • Take responsibility for sales budget and strategy
  • Meet or exceed ARPU targets to ensure review targets are met
  • Improve efficiencies in terms of systems and processes across all sales areas
  • Manage sales projects across various channels
  • Improve conversion percentages in all sales channels
  • Improve online contribution as a percentage of total sales
  • Drive excellent customer service in order to reduce TAT’s for customers
  • Adhere to and monitor profitability and commission structure to drive performance
  • Compile and present monthly reports to senior management and other key customers
  • Manage over 100 staff with a focus on BEE, learning, development and quality in order to meet targets


Required Skills:


  • Sales drive – action orientated and ambitious
  • Good negotiation skills with strong leadership skills
  • Strong decision-making abilities combined with strategic thinking skills
  • Excellent planning and delivery ability
  • Self-starter with the ability to use initiative
  • Excellent communication and interpersonal skills
  • Ability to work under pressure and handle stress
  • Ability to motivate teams


Qualifications and Experience:


  • Bachelor degree or equivalent qualification
  • Internet / Technology sales background preferable
  • Proven track record managing a sales area, with specific experience in managing a large sales call centre, inbound and outbound
  • Experience with online sales channels, UX and online conversion
  • Experience in rolling out new sales channels and developing new partnerships
  • Proven track record in achieving sales targets
  • At least 5 years’ experience in a sales  role at an Internet or Service orientated industry in a management position
  • Sound business and management experience at a senior level

Other Benefits: Medical Aid, Provident Fund etc.

Ad Visible Until: 1 March 2018
Ref: CPT001828/LO

Vacancy Type: Permanent