Admin, Office & Support, Western Cape Observatory
R R10 000 - R R15 000
A busy, dynamic IT services company in London and Observatory, Cape Town requires a Receptionist to join their friendly team with 2 - 3 years' experience in a similar role
Purpose of the role:
Be the front face for the branch
It is the receptionist's role to ensure that callers and customers are taken care of and that a good business image is given to the public and to manage the front desk on a daily basis and to perfrom a variety of administrative and clerical tasks
Duties:
Assist all departments
Full responsibility of the switchboard which includes receiving calls, taking and disseminating messages
Promptly answer phones
Receive guests/ visitors
Project good communication skills and announcing the organizations'name when answering incoming calls
Be accurate when tranferring calls, ensuring that the calls are transferred to the respective individuals
Be accurate when dealing with queries, make sure you know for which department the call is for before transferring
Ensure that you encompass sound knowledge of various job functions so as to correctly transfer calls
Deliver messages to respective individuals promptly
General office administration to ensure the smooth running of the office
Knowledge and Qualifications:
Computer literate
Mininum 2 years working experience in a similar role
Matric or equivalent including English and Mathematics
Appreciation of an environment of Policies and Procedures and its continuous improvement
Skills and Abilities:
Excellent telephone skills
Strong administrative and organizational skills
Creative approach to obtain and provide information
Ability to communicate effectively with colleagues and customers both verbally and in writing
To be analytical and formulate solutions
Attention to detail
Listening skills
Excellent English written and verbal skills essential
Personal Qualities:
Results orientated and Target driven
Relationship building
Strong organizational skills, be able to prioritize varied workloads and work to strict deadlines
Detail orientated, self-starter and excellent time-management skills
Excellent customer facing, communications and phone skills
Commercially aware
Enthusiastic, ability to motivate others and a positive willingness to get involved
Vacancy Type: Permanent
