8 Nov '18
Tier 1 Technical Support Engineer

Information Technology, Western Cape CPT - Southern Suburbs

R 12000 - R 15000

Exciting opportunity to be part of an international Managed Service Provider - we're looking for an ambitious, energetic Tier 1 Support Engineer to join the rapidly expanding Cape Town office.

Based in Observatory in Cape Town


The role involves remote support and escalation to the senior support team. 


Higher education diploma or degree in Computer Science, Information Systems, Enginerring or minumum 1 years hands on experience in an IT Desktop/Server support role

MCSE/MCP/CCNA certification or qualification

Well spoken and presented 

Excellent communicator and inter-personal skills with good time management

Microsoft Desktop (7/8/9) Operating Systems

Microsoft Productity Suites (Office 2010 - 2016)

Administration of Microsoft Server 2008/2012

Administatration of Office 365

Administration of Microsoft Active Directory


Administration of Microsoft Exchange 2010/2013/2016

Knolwledge of Microsoft Azure

Knowledge of monitoring systems (PRTG)

Knowledge of PSA tools (Autotask, Service Now)

Knowledge of RMM tools (Kaseya, Labtech)

This role offers fantastic growth opportunities - work hard, learn as you go and work your way up the support ladder.  You'll be engaging with a range of internationally based clients, so the ideal candidate needs to be well spoken and an excellent communicator.



Ad Visible Until: 7 December 2018
Ref: CPT002626/SP

Vacancy Type: Permanent