System support specialist (Blue Yonder)

Information Technology, Western Cape CPT - Northern Suburbs

Negotiable - Annually

My client is one of the retail giants in South Africa and is currently looking to secure the skills of a System Support Specialist with skills in Blue Yonder for a permanent role.

This incubant will be responsible for the below duties and should possess the below skills. 

Assist the Business Analysts with the capabilities of the SAP system when required.

To generate knowledge about the current business process, design current business flows, study current business processes and its complication, and getting through with current business setup.

Identifies the use cases and transforms them into logical and technical views. 

Ensure that the users agree and sign-off the suggested solutions.

Maintain the task management systems (EPM and Remedy)

Do accurate time keeping of time spent on changes

Track and manage the team’s performance.

Manage business expectations and delivery of incidents, work requests and change requests.

Customizing the respective business area and making sure the system reacts in the manner according to the constraints of the request.

-       Design and implement technological business solutions -       Prepare test scripts and execute testing of the configured scenarios -       Do testing of customisations and developed programs -       Maintain the task management systems (EPM and Remedy) -       Do accurate time keeping of time spent on changes

To provide support to the members of the team as well as users of the SAP System.

-       Assist the business users when necessary. -       Assist the Business Analysts with the capabilities of the SAP System when required.

2-3 yrs SQL experience

2-3 yrs MS Excel experience

SAP Forecasting and Replenishing experience

Desireable:

HP QC

UNIX

Google Suite

Experience in JDA system integration in Blue Yonder 

 

Ref: CPT000247/NJ

Vacancy Type: Permanent