31 May '19
Industrial Engineer

Information Technology, Gauteng Kempton Park

- Hourly

FlySafair requires the services of an Industrial Engineer, whom will be based at Kempton Park and report to the Head of IT & Innovation


To function as the interface between the business (Operations, airport staff and internal departments) and IT delivery teams, to articulate and prioritise the business requirements of new ideas, projects and/or system changes 
To engage in problem analysis and resolution and continuous evaluation of current systems and processes with the objective of creating a unique customer service experience 
To fulfil a cross-functional role by engaging and facilitating effective communication flow between Operations, IT and other support divisions as part of the Business Improvement Team 
Evaluate and analyse current process metrics and performance to identify areas requiring improvements. 
Analyse and identify opportunities to reduce process variation, improve process capabilities and optimize process performance. 
Develop process improvement initiatives to increase operational efficiency and productivity 
Strong customer centric focus especial 
Manage and facilitate the documentation related to analysis of specific improvement initiatives through engagement with initiative owners 
Lead testing efforts as required 
Drive change management in a pro-active manner
Forward thinking
Networking skills
Analytical skills
Attention to detail
Ability to work in a team and independently
Interpersonal skills
Deadline driven
Facilitate the deployment of new and changed processes to provide improved results.
Develop standard procedures and policies to be followed
Train and guide resources as needed.
Work with various teams to reduce process and business variations.
Review and update business procedures and documents based on project requirements.
BEng Degree
Possesses understanding in the areas of user experience, application development and system architecture
Exhibits confidence and an extensive knowledge of emerging industry practices when solving business problems
Understand customer and organizational requests and based upon them, design and create requirements for elegant solutions that serve the needs of multiple constituencies simultaneously
Passionate and knowledgeable about usability with the ability to simplify products for users
He or she will be able to keep their composure in a fast moving, dynamic environment
Team player with Gladiator spirit! Problem solving and decision making

Ad Visible Until: 30 June 2019
Ref: JHB000256/Shand

Vacancy Type: Permanent