10 Oct '18
General Manager Couple

Hospitality, Eastern Cape Wild Coast

- Monthly

Eastern Cape - Magnificent opportunity exists for an experienced General Manager couple within the luxury hotel industry. This position will be fitting for a couple with strong commercial acumen, exceptional communication skills and outstanding leadership ability. This is a live-in position which will be located in the Eastern Cape - accommodation will be included.

The couple will be responsible for:

  • Manage on-going profitability of your hotel, ensuring revenue and guest satisfaction targets are met and exceeded
  • Lead in all key property issues 
  • Ensure all decisions are made effectively, efficiently, and in the best interest of the hotel
  • Deliver achievable hotel budgets, and set other short- and long- term strategic goals for the property
  • Provide effective leadership to the hotel team
  • Lead in all aspects of business planning
  • Ensure costs are controlled and revenue opportunities are effectively delivered
  • Manage and develop the team to ensure career progression and effective succession planning
  • Hold regular briefings and communication meetings with the HOD team and Workers Committee
  • Respond to Monthly Accounts and Annual Staff Climate Survey to ensure continual improvement is achieved 
  • Human Resource Management and staff development
  • Build upon the existing guest experience to create new ideas
  • Building long lasting relationships with new and repeat guests
  • Maintaining and reinforcing an environment where the company standards are continuously met and visible throughout the daily functioning of the property



  • Experience as General Manager or Director of Operations within a 4 Star hotel
  • Degree or Diploma in Hotel Management or equivalent - essential
  • Experience managing budgets, revenue proposals, and forecasting results in a similar sized property
  • In-depth knowledge of the hotel / leisure / service sector including labour relations


APPLY: lauren@sandicrowther.co.za


Other Benefits: Medical Aid, Provident Fund, Performance Bonus

Ad Visible Until: 9 November 2018
Ref: DUR001363/LP

Vacancy Type: Permanent