Responsibilities:

• Provides day-to-day support for firewall engineering and operation tasks and level 1 & 2 on-call technical support for the Firewall Engineering and Operations team; including assisting peers with issues and escalation.
• Palo Alto or Fortinet Firewall certifications are mandatory
• Supports the implementation and ongoing operations of network access control devices to include firewalls and SSL VPN devices.
• Work collaboratively across a variety of business units to implement new technology, support existing, and at times do so after normal business hours.
• Build and configure solutions in the development, test, and production environment; including documenting the security infrastructure and design
• Manage problems, maintain vendor relationships, and assist operations with vendor escalation and issue resolution.
• Facilitate device refresh of network security devices with a focus on capacity, manageability, and security of new and existing security infrastructure.
• Participate in team on-call coverage rotation
• Design, deploy and support enterprise-class Fortinet, Palo Alto, and SSL VPN devices.
• Design, deploy and support Fortinet & Palo Alto clients
• Complex troubleshooting to include network protocol and log analysis, raw data captures, and the correlation of disparate events spanning multiple devices and platforms.

Qualifications and Experience:

• Matric - Grade 12
• Diploma and Degree in Information Technology
• Palo Alto Certifications
• Strong working knowledge of Major operating systems, such as Windows, UNIX, and Linux to include system administration and security.
• Network security controls such as IDS, IPS, DLP, and WAF
• Enterprise network architecture, design, and support to include network hardware, network protocols, and data flows

Work with technical staff in supervisory role, but also have to jump in and assist on technical/ practical level if required.

Manage big power generator – glorified mechanic – has been a foreman previously

Manage huge machinery normally found on power plants

Will also work in Africa and travel extensively – work on 6,2,9,3 principals

6 weeks onsite and 2 weeks off, and so on – to be discussed in more detail

Will work in West Africa mostly but also Eastern Africa

Must be South African citizen

Excellent proficiency in English is required, other language proficiencies is not a prerequisite such as French, Portuguese, etc.

All will be paid for in terms of travel, accommodation, all travel costs.

Normal mechanical trade qualifications required, N2, N3, with extensive years of experience or to N6 level with lower experience levels

Responsibilities: 

• Ensure successful and high-quality tender submissions locally and internationally (mainly Africa) by sourcing and compiling required documents, obtaining the necessary approvals, and keeping to deadlines
• Responsible for the pre-tender process and the evaluation of tenders
• Ensuring all logistics and supply chain components are identified and accurately priced on time
• Assessing commercial and operational risk factors and policy requirements
• Enquires consults, and coordinates with clients and consultant representatives for specification clarity
• Attend tender briefings and report on it
• Liaise with project managers for the on-site execution of tenders, up until final payment received
• Develop and maintain tender and contact databases
• Continuously review and refine tender management process in conjunction with the Manager
• Ensure overall compliance to Group tender policies, ethical standards, and corporate protocols
• Build strong customer relationships with local, national, and international partners
• Ensure issues and concerns during the printing of tenders are raised immediately with the relevant stakeholders
• Generate weekly and monthly tender status and progress reports

Experience and Qualifications:

• Matric - Grade 12
• A relevant degree or equivalent qualification
• 3-5 years experience in the broader tender management and administration landscape
• Extensive knowledge of legislative requirements related to the tender process
• Supply chain knowledge
• Business acumen with sound networking experience

Requirements:

• Matric & Degree in IT or Computer science
• Minimum of 12 years’ experience in IT
• Minimum of 5 years’ experience in an IT Management/Leadership role
• At least 3 years’ experience in a Manufacturing environment
• Cisco Certified Network Associate (CCNA), ability to install, configure, operate, and troubleshoot medium-size route and switched networks, including implementation and verification of connections to remote sites in a WAN

Overall responsibilities:

• Maintains organizations effectiveness and efficiency by defining and delivering strategic plans for implementing information technologies and ensuring seamless, stable and reliable Information Technology to enable productivity and business continuity.
• Directs technological research by studying organization goals, strategies, practices, and user projects.
• Recommends information technology strategies, policies, and procedures by evaluating organization outcomes. 
• Running and sharing regular operation system reports with management team including the Executives.

Responsibilities:

• Must be able to lead project meetings and be quite tech savvy to build and manage project plans using MS Projects and or Smart sheet
• Build and manage the end-to-end project plan, and monitor/report progress.
• Effectively manage scope and dependencies.
• Identify risks and issues and proactively resolve/mitigate them.
• Ensure that the project is delivered to time, cost and quality
• Ensure that business outcomes are defined, approved, and delivered.
• Be responsible for benefits realisation, and ensure that benefits are delivered in the best way possible
• Support strong governance, aligned with the overall governance, and ensure that timely decisions are taken.
• Communicate regularly and effectively with project stakeholders

Qualifications and Experience:

• Matric - Grade 12
• Bachelor’s degree, or equivalent work experience (Postgraduate Preferred)
• 5 - 6 Years of experience in Project Management activities
• Project Management Qualification (PMP preferred)
• 7 or more years experience in Project Management with a PMI or Prince 2 or other PM certification.
• Strong supplier and people management skills
• Highly numerate, with strong financial management
• Highly proficient in MS Project

Requirements:

• BCom Degree/BA Law
• CFP/CFA advantageous
• FAIS accreditation
• Minimum 2 years employee benefits consulting, risk benefits and investments experience required
• Valid driver’s licence and own car

Overall Responsibilities:

• Management Committee Meetings
• Administration
• Assist the consultant in managing funds
• Facilitating and co-ordinating internal departments

Responsibilities:

• Drafting of Business Requirements and Functional Requirements Definition
• Conducting Stakeholder Engagements and Workshop Facilitation to derive key Business Requirements
• Process Mapping of Current and To Be Processes
• Stakeholder Mapping
• Requirements Mapping
•  Perform Business Analysis by investigating technical problems and/or opportunities for system   enhancement in detail
• Gathering data, defining and analysing the problem/opportunity
• Identifying alternative solutions and course of action
• Drafting use case diagrams
• Executing user acceptance testing efforts are planned, monitored, and executed
• Ability to work closely with solution Architects and coordinating technical activities
• Business Relationship Management with key stakeholders
• Analyse business and site operation to determine opportunities to streamline or automate processes and functions.
• Assist in business process design

Qualifications and Experience:

• Matric - Grade 12 
• BSc Computer Science, BSc. Information Technology or an undergraduate qualification in a relevant IT Discipline.
• Microsoft and Azure certifications (optional)
• SQL Database experience (optional)
• 3-5 years working experience in the application of both business and systems analysis for mining solutions
• Experience with Mining Systems
• IT and ICT solution design and delivery experience
• Basic IT skills to support hardware, software, and understanding of networks
• Systems Analysis skills, Process mapping, and Requirements elicitation
• Experience in the Software Development Lifecycle (SDLC) will be advantageous
• Exposure to Agile software development
• Experience working in a Mining Company along with an understanding of mining systems, sustainability, community, and corporate affairs

Responsibilities:

• Provide technical expertise using various turnaround methodologies to develop, implement and monitor turnaround plans/rehabilitation strategiesfor private sector non-performing loans
• Manage complex, high value non-performing public sector loans by reviewing and assessing turnaround/workout alternatives and solutions to ensure that the most financially acceptable and appropriate recovery solution 
• Provide support to Management by providing bank wide advice on turnaround issues.
• Provide inputs on the design and implementation of turnaround/recovery management solutions in order
• to build a sound platform for the recovery of non-performing loans.
• Establish, communicate and facilitate the use of appropriate turnaround and risk methodologies, tools and techniques for distressed and non-performing clients.
• Work with other turnaround specialists within the Unit to maintain and improve the business rescue and turnaround capability

Qaulifications and Experience

• Matric - Grade 12
• Bachelor’s Degree in Finance or equivalent is required.
• Business Rescue/turnaround management experience and qualification.
• 10 years’ experience in public sector business rescue, rehabilitation and turnarounds especially relating to municipalities, provincial development corporations and other state owned and/or managed entities.
• Well-developed knowledge of business, management and finance philosophies, practices
• Solid understanding of the relevant business legislative and policy framework; i.e. Basel II, GAAP, IFRS9,Companies Act etc.
• Expert knowledge of credit risk and financial management principals and methodologies to lead private sector business rescue assignments 
• Technical and business understanding to assist with the rehabilitation of non-performing loans.
• 8. Able to apply a wide range of financial and risk assessment and mitigation techniques to the client’s
• business operations.
• Develop innovative solutions, identify new areas of opportunity, and identify, analyze and address the appropriate risks in order to rehabilitate the client.
• Maximise recoveries  in as short a time as is reasonably possible

Responsibilities:

• Facilitate and coordinate the efforts of leadership toward the establishment of the project portfolio definition, its structure and processes, from demand management and strategic alignment of projects and programs to portfolio categories and criteria, through evaluation, selection and prioritization; to execution, tracking and measuring the achieved results.
• Engage with and conduct monthly (or at other intervals as specified) reviews with senior business, IT, executives, stakeholder committees, the IT steering committee and other relevant bodies to validate and assess the project portfolio, execute change, and reprioritize to meet business needs as required.
• Ensure the oversight and coordination of dependencies across the projects and programs in the portfolio and resolve or escalate conflicts.
• Manage the capital planning process for respective business units.
• Lead reviews of any significant initiatives, projects or programs that are challenged and provide recommendations as to whether it should continue, be significantly changed, placed on hold or discontinued.
• Own the relationship with the Project Management Office – meeting regularly with the PMO team and assisting with governance of department’s overall project portfolio
• Direct the development and maintenance of communications and reporting around the IT project portfolios, their contents and the individual performance of initiatives to stakeholders, the IT steering committee, and senior executives.
• On behalf of the portfolio review team and steering committees, ensure the adherence to the appropriate governance functions relating to the portfolio and in accordance with enterprise guidelines, policies and practices.
• Perform regular health checks of project controls checklists.
• Direct the creation and maintenance of the required project portfolio documentation and artefacts.
• Work with project teams to manage/oversee the full range of the project life cycle (initiate, plan, execute, close) for projects covering a portfolio of projects
• Identify staffing needs. As mandated and resourced by leadership, ensure and balance the availability of the required skills and competencies across project and program teams within the project portfolio.
• Executive Steering Committee-level presentations
• Portfolio Management milestone plans and resource allocation
• Accept responsibility for deliverables and timeline commitments.
• Directly supervise the team members.
• Perform or contribute to performance reviews for project/program managers.
• Mentor junior-level staff.
• Contribute to the ongoing improvement of organizational project management processes.

Qualifications and Experience:

• Matric - Grade 12
• Minimum of 10 years’ IT/IM/IS Project Management experience with a successful project management track record in full life cycle information technology implementation projects, with a proven record of execution to time and budget.
• Minimum of 5 years experience in portfolio, program management experience
• Knowledge and understanding of standard project management tools (for example, Microsoft Project, Clarizen).
• Ability to work independently with minimum supervision.

Purpose:

Responsible for facilitating and managing the relationship with the on-site PMO team. Establishing an IM programme services dashboard and identifying the various interdependencies between all IM related projects. Accountable for the alignment of the broader IM teams (ISS’s, SDS’s and OT Specialist). Assist IM project managers with removal of obstacles to deliver the projects.

Key tasks:

• Maintaining and monitoring overall programme, project schedules, work hours, budgets and expenditures.
• Maintain close relationships with SDS’s and ISS’s to ensure understanding of project related issues and dependencies
• Organizing, attending and participating in stakeholder meetings.
• Documenting and following up on important actions and decisions from meetings.
• Preparing necessary presentation materials for meetings.
• Ensuring project deadlines are met.
• Determining project changes.
• Providing administrative support as needed.
• Undertaking project tasks as required.
• Developing project strategies.
• Assess project risks and issues and provide solutions where applicable.
• Ensure stakeholder views are managed towards the best solution.
• Chair and facilitate meetings where appropriate and distribute minutes to all project team members.
• Identify, analyse and manage IM integration requirements / opportunities
• Accurately track and report progress to the Senior stakeholders
• PMO governance on site which includes tailoring of projects

Project Coordinator ability:
Diagnosis:  Analysis, reflection and the use of data over a longer time period.
Diagnoses individual cases or situations and compare methods to choose the best method for dealing with each issue or case.

• The ability to visualize complex issues
•  The ability to communicate across communities
• The ability to understand boundaries
• Analytic and creative problem solving

 Qualifications:

• Three years’ experience in related field.
• Exceptional verbal, written and presentation skills.
• Ability to work effectively both independently and as part of a team.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Knowledge file management, transcription, and other administrative procedures.
• Ability to work on tight deadlines.

Background:

The Integrated Health Management System (IHMS) project will implement Occupational Health Management systems to business units in Southern Africa, Peru, Chile, Australia and Canada. Some sites have existing Occupational Health systems that will be replaced, while others run manual processes. It is critical that existing data be migrated to the Occupational Health Management systems, independent of the source of the data sets.
For each site, integrations to and from the Occupational Health Management system are needed from systems for audiometry, X-rays, vision tests, etc. Also, integrations are needed from other Company systems to ensure that data is sent between systems to ensure an end-to-end process enablement.
The IHMS Project identified the below services which vendors are expected to respond with an approach and resources to meet the requirement.

Integrations:
·         Work with the team, architects and developers to document the integrations designs
·      Oversee the development of the solutions integrations.
·         Produce technical design documents for Company approval
·        Understand the technical requirements for the integrations and coordinate with relevant teams to ensure that the environments and resources are available for the development and testing of the integrations
·       Ensure that the integrations are tested on the different environments in line with the Governance processes.
·       Ensure adherence to Company architecture standards and governance procedures

Hosting Environments: 
·         Work with the architects to ensure that the infrastructure/hosting environments is in line with the business requirements. 
·         Provide continuous feedback on the health and compliance of the environments to the design. 
·         Coordinate the auditing of the different environments on regular intervals
·         Request the modification and continuous improvement of the hosting environments 
·         Ensure adherence to Company architecture standards and governance procedures

Data Loads:
·         Manage the data take-on process end to end 
·         Ensure Mapping of all source systems in line with Business Requirements Specification 
·         Lead the extract of all data as mapped 
·         Blend and Transform data in preparation for ingestion 
·         Manage the vendor data ingestion process and provide assurance mechanism to ensure data accuracy 
·         Ensure that the Data Load environment is design and fit for purpose ·         Understand the challenges faced by the Data take-on teams and assist in finding sustainable solutions

Technical liaison (internal and external):
·         Work with the different technical teams including the networking, infrastructure, vendor to ensure collaboration for the benefit of the project.
·         Provide advise/guide to the project team and contribute to finding solutions to the project challenges.

Requirements:

• Matric and relevant IT qualification or server related qualification
• VMWare
• AD
• Security – Vulnerability
• Patching via SCCM
• Server 2019 Experience
• MS IAAS (Example Azure)
• Linux (Beneficial)

 

Requirements:

• Degree/ Honours in Communications or Marketing
• in the delivery of a unified task
• 5 -7 years' experience as a creative director
• 2-3 years' experience in management
• Proven track record and portfolio of successful creative campaigns

Requirements:

• Degree/ Honours in Communications or Marketing
• 5 -7 years' experience in Internal marketing
• Project management/coordination experience
• Experience within Financial Services or FMCG specifically
• Experience working with creative partners in the development of marketing campaigns
• Demonstrate an ability to lead teams in the delivery of a unified task

Responsibilities:

• Partner with clients and stakeholders and provide expertise on packaging campaigns for employee marketing purposes.
• Contribute to the development of employee marketing strategies.
• Draft and implement employee marketing, engagement and communication plans.
• Continuously improve the effectiveness of campaigns and channels used to drive engagement.
• Work collaboratively with Group Exco, and Business Heads to provide effective, professional and efficient service.
• Manage the internal client's expectations and ensure delivery of timeous execution and completion of campaigns and initiatives.
• Liaise with stakeholders in order to obtain business strategy briefs and convert those into internal campaigns and messaging requirements.
• Project manage end-to-end internal campaigns on behalf of stakeholders, managing delivery across operational teams across the Group.

Critical Requirements - Skills,  Experience & Qualifications:

• Must have Matric or Grade 12
• Must have a minimum of 5 years’ experience as a Account Manager, senior preferred in the Western Cape Region
• Closing Skills, Motivation for Sales, Prospecting Skills, Sales Planning, Selling to Customer Needs, Market Knowledge, Presentation Skills, Energy Level, Meeting Sales Goals, Professionalism
• Must have experience in selling Enterprise Solutions (multi-vendor Solutions)
• A range of related to selling skills, communication skills, presentation skills, negotiating skills and other sales related skills will be an advantage.
• Experience in the Business Solutions IT industry is highly desired and an expert level of knowledge is required, where product functionality and business environment must be strategically matched.
• Sales & marketing experience in an IT solutions selling environment. Expertise in selling a range of IT products and services is essential.
• End to end management of a sales channel is vital. This includes experience in account management, selling and product strategizing
• In depth knowledge of Western Cape Market, with relationships at senior management within the market existing
• Valid driver's license and reliable vehicle

Primary Role Accountabilities:

• Identify and sell the Datacentrix Value Proposition offerings into new logo’s ( new clients )
• Exceptional Hunter with some farming characteristics
• Sell the Datacentrix Value Proposition offerings into existing clients
• Identifies opportunities by researching industry and related events, publications, and announcements; marrying up solutions offerings with business problems.
• Locates or proposes potential business deals by contacting potential clients; discovering and exploring opportunities.
• Screens potential business deals by analysing market strategies, deal requirements, potential, and financials; Full understanding of the sales cycle required.
• Closes new business deals by coordinating requirements; developing and negotiating contracts;
• Protects organization's value by keeping information confidential.
• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
• Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
• Direct and manage ongoing customer relationships to ensure total customer satisfaction with Datacentrix, and further develop business based on opportunities identified at the customer site.
• Target Mid-Market opportunities and look for new business opportunities
• Portion of business will be dedicated to print and candidate needs to understand the market for both contractual and transactional sale in print environment. Knowledge of HP iMPS programs will be a plus for the applying candidate.

Experience and Skills required:

• 2 years SQL Server 2008 – Understand the internals and architecture of SQL Server e.g.: memory usage, in-depth knowledge of indexes and performance tuning.
• 1-2 years Good understanding of OO principles
• 1-2 years Good technical understanding of Windows Operating System
• 1-2 years UML Exposure - understand sequence and class diagrams
• 1-2 years API development - REST or SOAP apis
• 1-2 years system integration

Critical Requirements - Skills,  Experience & Qualifications:

• Must have Matric or Grade 12
• Valid driver’s license and own reliable vehicle
• 2 - 4 years’ experience
• Previous inside sales experience
• Track record of over-achieving quota
• Strong phone presence and experience several calls per day of calls per day
• Proficient with corporate productivity and web presentation tools
• Excellent verbal and written communications skills
• Strong listening skills
• Ability to multi-task, prioritize, and manage time effectively

Primary Role Accountabilities:

• Analysis of reporting to ensure billing and costs have been accurately recorded
• Review of the weekly debtors outstanding list to ensure issues are dealt with in a timely manner
• Regular review of stock report to ensure billing is done on time
• Timely receipting of stock (all types) to minimise cost accruals at month-end
• Review of open sales order and purchase order listing to ensure it reflects only open and valid orders
• Work closely with the sales team in the area of product suitability and service delivery expectations
• Support sales efforts with in-depth product and business knowledge
• Maintain a thorough knowledge of the company’s products and service offerings and methodologies
• Work with the post-sales team in handing over any pre-sales efforts
• Represent the company in a professional manner and build good relationships with vendors/clients to the company’s benefit
• Produce detailed costings for customers and ensuring the contract is profitable.
• Collate customer purchase order/requirements and costings (on approval)
• Issue of quotes to clients using order entry system
• Create order entry instruction (convert from quote) to Logistics
• Manage order entry dashboard (PO/receipt/Invoice/POD) and requesting invoicing to client
• Implement administration methodologies on larger deals
• Reconcile client purchase order through sales cycle to fulfilment on verification of POD
• Understand applicable company policies and processes
• Apply the delegation of authority when conducting transactions Maintain ethical behaviour in interactions with all stakeholders

Primary Responsibilities:

• Serve as the subject matter expert.
• Strong presentation and technical overview composition skills.
• Ability to work directly with customers to accelerate their projects and recommend best-practice architectures in line with their long-term business outcomes.
• You will own the technical relationship with the customer and operate as their trusted advisor. The best interests of the customer will shape the guidance you provide.
• Share the voice of the customer to influence the roadmap of new features and services.
• Develop areas of depth in technical domains relevant to your interests and your customer's outcomes.
• Experience working in a customer-facing role.
• Passion for technology and for learning.
• Experience collaborating effectively with internal or external stakeholder groups at multiple levels.
• Serve as point of contact for all client account management matters
• Generate new business - Includes cold-calling, generating leads and opportunity management
• Develop business with existing clients – Includes upselling, cross-selling, improvements and renewals
• Forecast and track key account metrics
• Liaise with Project Management to ensure projects and installations are done correctly within set time frames Manage the entire sales process from lead, pre-sales, iterations and closure
  
  Requirements:
• Matric or Grade 12 Essential
• Tertiary qualification and/or a relevant degree/diploma will be an advantage
• Knowledge and experience in selling WAN mediums – Carrier  
• Knowledge and experience in selling WAN technologies – VPN, MPLS, SD-WAN
• Knowledge and experience in selling WAN topologies – Point to Point, Hub and spoke, Full Mesh, Dual-homed
• Knowledge and experience in selling Internet services – ISP  
• Knowledge and experience in selling Voice over IP services
• Must exhibit fundamental understanding of Cloud services - experience in selling Cloud services preferred
• Highly motivated and professional with excellent communication skills, highly confident and goal oriented
• Must show keen interest of perpetual learning to keep skills relevant and effective – Sales and technology online training, book reading etc.
• Participate in product, process and/or sales training in order to provide effective technical services solutions to clients
• Ability to communicate and articulate solution components and options with C-level management

Job Description:


Business Development: New Clients (direct and/or through Regional Sales Agents) 

• Find / Source community Leads. 
• Offer the company’s products and services to the communities, based on the company solutions pricing and usage terms and conditions. 
• Negotiate and close the deal with communities (enter into a Service Agreement). 
• Oversee the implementation of the solution at the client, ensuring it complies with best practice. 
• Provide the necessary training and support to the client to enable them to effectively use the system(s). 
• Coordinate client activation activities where applicable. 

 
Business Development: Existing Clients (direct and/or through Regional Sales Agents) 

• Actively manage the relationship with the existing clients. 
• Provide training and support services to clients on the company’s products. 
• The introduction and potential upsell of new features, modules, and/or solutions as and when it becomes available. 
• The general promotion of usage of the system(s), which include ensuring best practice system usage is applied as far as possible. 

 
Administrative and General Functions (direct and/or through Regional Sales Agents) 

• Report back to the company on a regular basis on sales progress and the status of active clients. This includes interfacing with the company client management tools & systems and attending company meetings and events. 
• Coordinate and manage the interaction between the different solutions and system and service providers, ensuring clients get a coordinated/managed solution. 
• Report back to the company any issues, concerns, and/or unhappiness with clients in order for it to be addressed timeously, to where possible, avoid cancellations. 
• Provide feedback to the company about product requests from clients, limitations experienced in current systems and competition and changes in their local marketplace. 

 
Creating / Growing & Managing a Regional Sales Agent Team 
The Regional Manager is expected to primarily achieve the above objectives through a Regional Sales Agent Team, which is to be sourced and managed by the Regional manager. This include, but is not limited to: 

• Recruit Regional Agents as per the defined requirements. 
• Put team management processes, procedures and tools in place to manage the regional agents effectively (these are to interface/compliment the company assigned process, procedures & tools. 
• Actively manage the Agents to ensure effective execution of their tasks, with the overall objective to at all times meet the regional targets assigned by the company. 
• Deal with escalations/client exceptions. 
• Manage certain clients directly, which could include “high-profile” clients, “sensitive” clients or clients to which no agent has been assigned yet. 

Requirements: 

• Matric/Grade 12 & HR elated qualification
• APSO Entrance Exams / IPSC 
• 3 years IT recruitment experience within the recruitment agency environment
• Accurate and insightful interviewer, that focus on performance, fit and motivation  
• Negotiating and closing skills 
• Written and verbal communication skills
• Team Player & Positive Attitude
• Understands the real job requirements at technical level - not a “box checker “
• Must be used to a target driven environment

KEY PERFORMANCE AREAS

• Candidate screening & matching.
• Use various search engines, networking and headhunting to source
• Accurately interpret client’s specification and identify suitable applicants through effective matching
• Identify and manage any potential risk on any candidate  
• Recruitment Support - Effectively communicate all requirements of the job to the applicant
• Interview all candidates within the corporate guideline to establish strengths, skills and requirements
• Develop and maintain good relationships with core applicants to ensure loyalty
• Conduct verification checks
• Coordinate and set up interviews between candidates and clients
• Ensure all CV’s undergo a QA process before submitting to client
• Prime candidates for interviews and ensure de-briefing after interview
• Ensure effective turnaround to clients
• Ensure corporate governance are adhere to at all times
• Database maintenance - Ensure all documentation are completed and signed
• Maintain accurate and updated documents on database (Placement Partner)
• Secure placements (contracts/ resignation assistance / counteroffer guidance) 

This Project Manager needs to manage and lead the following:

·         The formulation of a Best Practise Toolkit

·         Conduct the Sites Gap analysis with the assistance of the company’s specialists.

·         Manage Change by applying Change Management principles

·         Ensure that the New Best Practice is adapted and implemented on site

·         Manage the stabilisation activities after implementation.

Project Coordination

·         Strategy management support to Program manager

·         Define, manage, and track program schedules (BPP development and wave 1 implementation)

·         Overall Project Management (budget, changes, scope, etc)

·         Prepare High Quality executive presentations

·         Coordinate meetings with stakeholders

·         Support T&S Subject Matter experts on the BPP implementations

Document Control

·         BPPs review and formatting

·         Approval Workshop: Manage and Track approvals and reviews

·         BPP document and register control (include review, codes, manage the master list of documents and communication of new versions)

·         Implementation of DMS (document management system) to be the home for BPPs

·         Best Practices web page (upload BPPs, supporting documents, videos, etc and keep it up to date, include news and quick wins, generate statistics of access)

·         Coordinate translations of BPPs and work with Tech Academy for content in other languages

Minimum Qualifications:

·         NQF Level 5 Certificate or Diploma in IT.

·         ITIL Certification. working knowledge preferred

·         ITIL Intermediate – Operational Support and Analysis or Service Operations (advantage).

 

Skills/Experience:

·         2+ years of experience in technical support, service delivery, and/or customer-oriented environment

·         Minimum experience of 2 years in an Incident Coordinator role

·         Track record in successfully coordinating activities that involve cross-team of internal/external contacts

·         Problem solving skills

·         Strong reporting skills

Principal Accountabilities:

·         Monitor dedicated queues and assign tickets to appropriate resources for troubleshooting and ticket resolution

·         Ensure associated tickets are related to the parent ticket and proper follow-up is performed once the incident is resolved

·         Continuously train and guide service desk staff on correct processes and procedures (e.g. Call Logging and Call Management)

·         Ensure that Service Desk Calls are monitored in-line with SLAs and updated efficiently and effectively.

·         Produce weekly and monthly reports including SLA violation.

·         Allocate incidents and service requests to the service desk agents evenly.

·         Report on customer satisfaction surveys and ensure that low/negative ratings are addressed appropriately.

·         Assist planning shift and standby rosters for Service Desk and End User Computing (EUC)

·         Ability to analyze call data (incidents and Service Request)

·         Ensure quality of the calls from logging to resolution

·         Ensure all logged calls (incidents and service requests) are assigned to the correct support group/person

·         Help identify failures and shortcomings in the current service desk processes and escalate with recommendations

Responsibilities:

• To effectively support and manage the portfolio demand pipeline of projects, programmes, and product iterations required to develop and release IT services and features.
• Support and take ultimate accountability for a project or set of projects, enabling it to effectively deliver through active sponsorship, leadership and business involvement in specific initiatives to ensure they meet time, cost and quality requirements.
• Facilitates, manages and coordinates the coherent activities needed to design, develop, and release services or service changes.

Portfolio Planning:

• Manage the technology demand portfolio and facilitates appropriate processes and methods for prioritizing demand under constraints of time and resources.
• Manages the criteria and evaluation of inputs to aid both business and IT stakeholders to agree on the prioritization of new or changed services.
• Accountable for breaking down requirements into work schedules, for all delivery styles (waterfall, agile, hybrids).
• Manages resource availability and resource scheduling across projects and BAU activities, using appropriate tooling.
• Plans how new or changed services are transitioned into operations, coordinating with other functions to ensure organizational readiness for change. Technical planning for "go-live".

Portfolio Delivery:

• Supports projects through delivery, using appropriate methodologies. Ensures delivery within sanctioned parameters and responsible for delivering objectives.
• Coaches and leads teams to deliver on time.
• Using best practice methods and tools ensures that programme/project risks and issues are appropriately identified, assessed and mitigated.
• Ensures effective communication to all internal and external stakeholders on programmes and projects.
• Ensures visibility of IT resources, workloads, allocation, availability, and skills.
• Manages resource scheduling in the most optimal and efficient way possible.
• To manage support activities within agreed SLAs.
• Manage the relationships of the relevant application suppliers to ensure delivery on work requests

Qualification and Experience:

• Matric - Grade 12 
• Relevant Tertiary Degree or Diploma in BBusSci, Bcom Information Systems/Informatics (Honours), or BSc Eng, BEng
• Certifications: e.g. MSP, PRINCE2, PMBOK and /or Agile related training (e.g. SCRUM or equivalent experience)
• Minimum of 3+ year’s business or technology management
• 3 years of dedicated Project Portfolio and Programme Management
• Experience in supporting the delivery of large complex initiative
• Project management skills
• Relevant business/retail knowledge
• Commercial Management and Negotiation skills
• Leadership of multi-disciplined/skilled delivery teams within Portfolio
• Executive-level stakeholder management experience
• Excellent communication skills

Requirements:

• IT Degree or Diploma and Java qualifications
• 6 years Java systems and Java EE development experience
• Angular 2 Framework experience
• Unit testing and mocking frameworks
• Source control, experience with GIT
• Experience with industry-standard Application Servers in WebLogic
• Knowledge of OO design principles and development pattern
• Understanding and application of Agile Methodology, including Continuous Integration and Test-Driven Development

Development skill set requirements

• Spring Framework
• ORM/Hibernate/JPA experience
• JMS, Tibco EMS experience
• Oracle and PL/SQL knowledge
• SOAP and REST : XML/JSON
• Presentation layer development: HTML5, CSS, JavaScript, jQuery, GWT, Spring MVC
• Experience with Business Rules Management Frameworks
• Experience using formal modelling languages: UML
• Experience using modelling tools: Enterprise Architect, Visual Paradigm
• Atlassian tool suite: Jira, Confluence, Bamboo and Bitbucket

Requirements:

• Matric or Grade 12 and VIM Consultant Certification
• SAP Consultant with minimum 5 years’ experience in VIM
• Preferably with two or more full life implementations.
• Experience and responsibility for gathering requirements, creating a blueprint, configuring the system, testing, training and supporting the project go-live.
• Experience and configuration knowledge in VIM – bolt on, Invoice Capture Center, Open Text Archive Server, and SAP AP, AR, GL.
• Hands-on SAP experience in Accounts Payable
• Experience leading and assisting clients with designing leading-edge workflow solutions, configuration and enhancement of proprietary software product within SAP

Responsibilities:

• Build and manage the end-to-end project plan, and monitor/report progress.
• Effectively manage scope and dependencies.
• Identify risks and issues and proactively resolve/mitigate them.
• Ensure that the project is delivered to time, cost and quality
• Ensure that business outcomes are defined, approved, and delivered.
• Be responsible for benefits realisation, and ensure that benefits are delivered in the best way possible
• Support strong governance, aligned with the overall governance, and ensure that timely decisions are taken.
• Communicate regularly and effectively with project stakeholders
• This role is focused on supporting the Programme team to successfully implement and embed an innovative new agile delivery methodology within Three's data and analytics function, in collaboration with the broader business
• Support the Programme manager in the overall successful delivery of the Programme

Qualifications and Experience:

• Matric - Grade 12
• Bachelor’s degree, or equivalent work experience (Postgraduate Preferred)
• 5 - 6 Years of experience in Project Management activities
• Project Management Qualification (PMP preferred)
• 7 or more years experience in Project Management with a PMI or Prince 2 or other PM certification.
• agile/SCRUM (Certified SCRUM master preferred)
• Strong supplier and people management skills
• Highly numerate, with strong financial management
• Highly proficient in Project Management principles, methods, techniques and tools
• Experience in working on projects that have involved the introduction of new ways of working, processes and methodologies into a business
• Experience in management of data and analytics projects

Responsibilities:

• Train, educate and lead fellow employees in successful project delivery
• Manage projects according to standards and methodologies set by the employing organisation
• Ability to learn new technologies and contribute to non-PM project activities.
• Adapt and deliver on various tasks and duties that will be assigned from time to time
• Be a key player and contributor in the national PMO in contributing and improving tools, techniques, and governance and demonstrating and active support of these values.

Qualifications and Experience

• Matric or Grade 12 essential
• Bachelors-degree or suitable Business Analysis Qualification – preferred.
• PMP, PMBOK certification – highly advantageous
• PMPBOK training attendance – essential
• Understanding of Waterfall and Agile methodologies
• 7-10 years experience in IT projects.
• Accurately prepares written business correspondence that is coherent, grammatically correct, effective, professional, and engaging.
• Administratively strong with attention to detail
• Confident and persuasive negotiator
• Ability to successfully engage with a wide spectrum of role players include C Level executives
• Promotes active listening with team members.
• Contributes appropriately to strategic conversations.
• Understanding of Information Technologies.
• Understands basic Internet and client/server architectures.
• Own reliable vehicle and valid driver's license.
• Willingness and ability to travel

Qualifications:

• Matric essential
• A+ & N+ and solid 2 years desktop support experience
• 2-3 years experience in provide support on IT infrastructure, CCTV, biometrics/access system, machine room (air-con, FDS, UPS), office printers, PABX, Video Conferencing and WI-FI

 Responsibilities:

• Install, maintain, configure and support PC hardware and software in Microsoft environment
• Adding, modifying and deleting of user id’s for network, e-mail and internet
• License management
• Install, maintain, configure and support MS products such as MS Exchange, MS Office etc.
• Provide technical support to end users
• PC/laptop failure analysis and recovery; ensure faults are punctually reported and fixed
• Provide support for day to day IT operations, including IT infrastructure, CCTV, biometrics/access system, machine room (air-con, FDS, UPS), office printers, PABX, Video Conferencing and WI-FI
• Liaison with supplier’s technical support
• Quotations on IT related software and hardware products
• Implementation, management and adherence to IT security policies and procedures
• Documentation relating to projects and systems and procedures
• IT Infrastructure housekeeping and management 
• IT infrastructure monitoring, capacity planning, improvement planning execution as per projects
• Create, modify and delete VPN users
• Provide support for company provided cell phones

Require experience and qualification :

• Matric and MCSE
• Troubleshooting and providing technical support to Microsoft Office 365
• Providing enhanced customer support service
• Contact / Support stakeholders to ensure the Google migrate documents/files are fully functional in Microsoft
• Provide consultative value with added information to stakeholders for connecting technology and business values of Office 365

Critical Requirements - Skills, Experience & Qualifications:

• Matric or Grade 12 Essential
  Must have a minimum of 5 years’ experience as an Account Manager
• Must have experience in selling Software Solutions (multi-vendor Solutions)
• Closing Skills, Motivation for Sales, Prospecting Skills, Sales Planning, Selling to Customer Needs, Market Knowledge, Presentation Skills, Energy Level, Meeting Sales Goals, Professionalism
• A range of related to selling skills, communication skills, presentation skills, negotiating skills and other sales related skills will be an advantage.
• Experience in the Business Solutions IT industry is highly desired and an expert level of knowledge is required, where product functionality and business environment must be strategically matched.
•  Sales & marketing experience in an IT solutions selling environment. Expertise in selling a range of IT products and services is essential.
• End to end management of a sales channel is vital. This includes experience in account management, selling and product strategizing
• Valid driver’s license and own reliable vehicle

 

Primary Role Accountabilities:

• Sell the company’s Value Proposition offerings into the region to assigned clients
• Sell the company’s Value Proposition offerings into new earmarked clients
• Identify opportunities by researching industry and related events, publications, and announcements, marrying up solutions offerings with business problems.
• Locate or propose potential business deals by contacting potential clients, discovering, and exploring opportunities.
• Screen potential business deals by analysing market strategies, deal requirements, potential, and financials; Full understanding of the sales cycle required.
• Close new business deals by coordinating requirements; developing and negotiating contracts.
• Protects organization's value by keeping information confidential.
• Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
• Enhance organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
• Direct and manage ongoing customer relationships to ensure total customer satisfaction with company, and further develop business based on opportunities identified at the customer site.
• Target Mid-Market opportunities and look for new business opportunities.
• Manage and co-ordinate all relevant sales opportunities with the company CRM, updating and tracking all sales data accurately.

Critical Requirements - Skills, Experience & Qualifications:

• Matric or Grade 12 Essential
  Must have a minimum of 5 years’ experience as an Account Manager
• Must have experience in selling Software Solutions (multi-vendor Solutions)
• Closing Skills, Motivation for Sales, Prospecting Skills, Sales Planning, Selling to Customer Needs, Market Knowledge, Presentation Skills, Energy Level, Meeting Sales Goals, Professionalism
• A range of related to selling skills, communication skills, presentation skills, negotiating skills and other sales related skills will be an advantage.
• Experience in the Business Solutions IT industry is highly desired and an expert level of knowledge is required, where product functionality and business environment must be strategically matched.
•  Sales & marketing experience in an IT solutions selling environment. Expertise in selling a range of IT products and services is essential.
• End to end management of a sales channel is vital. This includes experience in account management, selling and product strategizing
• Valid driver’s license and own reliable vehicle

 

Primary Role Accountabilities:

• Sell the company’s Value Proposition offerings into the region to assigned clients
• Sell the company’s Value Proposition offerings into new earmarked clients
• Identify opportunities by researching industry and related events, publications, and announcements, marrying up solutions offerings with business problems.
• Locate or propose potential business deals by contacting potential clients, discovering, and exploring opportunities.
• Screen potential business deals by analysing market strategies, deal requirements, potential, and financials; Full understanding of the sales cycle required.
• Close new business deals by coordinating requirements; developing and negotiating contracts.
• Protects organization's value by keeping information confidential.
• Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
• Enhance organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
• Direct and manage ongoing customer relationships to ensure total customer satisfaction with company, and further develop business based on opportunities identified at the customer site.
• Target Mid-Market opportunities and look for new business opportunities.
• Manage and co-ordinate all relevant sales opportunities with the company CRM, updating and tracking all sales data accurately.

Critical Requirements - Skills, Experience & Qualifications:

• Matric or Grade 12 Essential
  Must have a minimum of 5 years’ experience as an Account Manager
• Must have experience in selling Software Solutions (multi-vendor Solutions)
• Closing Skills, Motivation for Sales, Prospecting Skills, Sales Planning, Selling to Customer Needs, Market Knowledge, Presentation Skills, Energy Level, Meeting Sales Goals, Professionalism
• A range of related to selling skills, communication skills, presentation skills, negotiating skills and other sales related skills will be an advantage.
• Experience in the Business Solutions IT industry is highly desired and an expert level of knowledge is required, where product functionality and business environment must be strategically matched.
•  Sales & marketing experience in an IT solutions selling environment. Expertise in selling a range of IT products and services is essential.
• End to end management of a sales channel is vital. This includes experience in account management, selling and product strategizing
• Valid driver’s license and own reliable vehicle

 

Primary Role Accountabilities:

• Sell the company’s Value Proposition offerings into the region to assigned clients
• Sell the company’s Value Proposition offerings into new earmarked clients
• Identify opportunities by researching industry and related events, publications, and announcements, marrying up solutions offerings with business problems.
• Locate or propose potential business deals by contacting potential clients, discovering, and exploring opportunities.
• Screen potential business deals by analysing market strategies, deal requirements, potential, and financials; Full understanding of the sales cycle required.
• Close new business deals by coordinating requirements; developing and negotiating contracts.
• Protects organization's value by keeping information confidential.
• Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
• Enhance organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
• Direct and manage ongoing customer relationships to ensure total customer satisfaction with company, and further develop business based on opportunities identified at the customer site.
• Target Mid-Market opportunities and look for new business opportunities.
• Manage and co-ordinate all relevant sales opportunities with the company CRM, updating and tracking all sales data accurately.

Job Requirements:

• Bachelor’s degree or similar in ICT
• Minimum 5 – 10 years’ experience as Server & Storage administrator
• Experience with KVM Hypervisor and Veeam is essential
• Experience with Lenovo Storage systems would be an advantage
• Ability to manage and drive internal Projects.

Key Responsibilities:

Storage Environment

• Being part of a team that designs, configures, develops, integrates, tests, implements, documents, and supports the storage infrastructure ecosystem.
• Required to work with different teams to explain requirements and suggest the appropriate storage systems and backup solutions and procedures.
• Required to build & maintain storage systems for information.
• Required to facilitate the designing of the concept and procedure, besides handling resource allotment.
• Required to maintain the fibre channel switches and SAN arrangements by ensuring that software and firmware are in keeping with the latest needs of the customers and the organisation.
• Required to work with vendors to fix issues that they cannot themselves.
• Required to research new technologies to suit the customer’s and organisation’s existing infrastructure.
• Capacity planning.
• Required to set up and maintain documentation of the existing infrastructure and solutions.
• Required to maintain resource allocation.
• Required to compile data usage and performance reports.
• Required to attend technical meetings.
• Required to upgrade, implement, monitor policies, and procedures to ensure steady storage provisioning, protection of data, and adherence to compliance.
• Required to monitor and manage back-ups.
• Veeam knowledge required.
• Required to manage change control process & procedures.

Server Environment

• Required to configure and manage server environment of different operating systems, such as Windows, macOS or Linux, including installing, fixing issues, and upgrading while implementing enhancements to improve performance and reliability. Required to design, implement, and manage enterprise system technologies.
• Required to support technologies, such as Active Directory, DFS, Terminal Servers, Hyper V, KVM, VMWare, Internet Information Server, and file server migrations.
• Knowledge and experience with Cloud Solutions, virtualization software, such as VMware and Hyper-V, scripting with PowerShell.
• Required to support, implement, maintain, and troubleshoot the server environment, oversee, and resolve problems of the server environment, network devices, storage, and client devices.
• Required to diagnose, detect, and resolve other issues
• Required to have thorough understanding of patching tools and security vulnerability scanning.
• Required to interpret information in generated reports and come up with strategies to get rid of unearthed vulnerabilities. Required to create project plans for all system deployment and modifications and document them.

Requirements:

• Matric and Sales qualification
• Capital equipment sales experience is essential
• Exposure to industrial coding and inspection will be an advantage
• B/EB drivers license is essential
• Team player
• Must be willing to work extended hours when necessary

Responsibilities:

• Oversight of Service Department
• Enabling Staffing levels and competencies in order to meet divisional objectives
• Ensuring Profitability
• Management and Facilitation of SLAs in order grow residual income.
• Ensure that team remains abreast of technological advances at a minumim
• Managing Staff in order to better Customer Service demands.
• Monthly reporting
• Control of Expenses
• Working Capital, controlling of departmental stock, eliminating write-offs
• Budgeting and forecasting
• Facilitating support of service, breakdowns, installations and warranty work

Education & Experience:  

• Matric/Grade 12, Tertiary qualification
• Software or similar vendor application and/or hardware sales experience
• Sales/Architecture/Technical Sales
• Experience in Cold Calling.

Responsibilities:

• To oversee the mission to recruit, enable, and grow partners/reseller community in accordance with the vendors’ growth expectations and scorecard requirements, including marketing and demand generation;
• Take responsibility for keeping partner/reseller up to date on program updates and changes, certifications and vendor announcements;
• Conduct and execute effective business planning workshops with partners/resellers;
• Effective marketing execution, incorporate the following marketing activities:

• o Attend a series of key vendor marketing webcasts/conference calls on how to leverage the vendors marketing resources to drive business growth
• o Attend a series of vendors announcement and update web casts/conference calls on programme and product updates/enhancements to be disseminated to your partners/resellers

Required qualification and experience:

• Matric or Grade 12 and Degree/Diploma
• Must have 5 years experience in vendor contract management and vendors alike:
• Experience with HPE, VMware essential
• Experience working on Vendor tools/portals
• Understanding of RFQ and tender processes
• Good understanding of contracts, purchase orders and billings
• ITIL Awareness an advantage

 

The Contract Manager will be responsible for:

• Vendor Contract Management and renewals:
• Attend to various vendor contract renewals
• Timely provision of renewal quotes to account managers
• Timely processing of customer renewals
• Accuracy of customer renewal opportunities at all times:
• Ensuring all required devices/components are detailed on renewals
• Advise customers and account managers on best-suited options to meet requirements
• Ensuring Win-Win outcomes in customer renewals that might require renegotiation
• Vendor rebates processing

•  Contract Management
• Ensure understanding of deliverables as per contract
• Disseminate information to stakeholders
• Ensure the service desk understand services covered by the customer contract
• Timeous completion of monthly reporting
• Accuracy of data is of critical importance